Tiarra Harris
Mooresville
Summary
Dedicated Human Services professional with hands-on experience supporting youth and families through crisis intervention, behavioral support, and care coordination. Skilled in trauma-informed care, client assessments, and advocacy, with a proven ability to collaborate with community partners. Holds a Bachelor’s in Communication, Psychology minor, and a Master’s in Human Services.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Family Development Specialist
Salisbury Rowan Community Action Agency
Salisbury, NC
04.2026 - Current
- Assisted families in accessing community resources and support services.
- Developed individualized action plans tailored to family needs and goals.
- Collaborated with local organizations to strengthen community partnerships and resources.
- Monitored client progress and adjusted support plans as necessary for effectiveness.
- Addressed barriers to family stability by identifying appropriate resources and assisting clients in navigating complex systems.
- Promoted positive parent-child interactions by modeling effective communication techniques during home visits and group sessions.
- Provided ongoing support to families during times of crisis or transition, offering compassionate guidance and connecting them with appropriate resources.
- Increased parental involvement in children's education by offering guidance on school-related issues and facilitating connections with educators.
- Strengthened partnerships between families and service providers by coordinating referrals, advocating for client needs, and fostering open communication channels.
Community Health Worker
The SPARC Foundation
Asheville, NC
04.2025 - 12.2025
- Established trusting relationships with youth and families, increasing engagement in support programs by fostering a supportive environment
- Provided support and guidance on social determinants of health, improving access to essential resources
- Conducted educational sessions on mental health, violence prevention, and overall wellness, empowering 50+ participants monthly with essential knowledge
- Linked individuals to healthcare providers, housing resources, food assistance, and other social services, reducing unmet needs
- Advocated for individuals by removing barriers to care and ensuring their needs are met, resulting in improved client outcomes
- Collaborated with local agencies, schools, and community partners to enhance youth support, effectively expanding service reach and resource availability
After School Facilitator
YTL Training Programs
Asheville, NC
12.2024 - 04.2025
- Supervised youth in structured programming, fostering a safe and supportive environment for 20+ participants daily
- Implemented behavior management strategies, reducing incidents and promoting positive conduct
- Supervised youth in structured programming, ensuring a safe and supportive environment for 20+ participants daily
- Supported social skill and emotional development, fostering improved peer relationships among students
- Ensured program safety and compliance by adhering to organizational policies and state regulations
- Developed and implemented educational and recreational activities for youth based on interests and needs, enhancing participant engagement
Patient Care Coordinator
Rockcliff Oral Facial Surgery & Dental Implant Center
Asheville, NC
04.2024 - 10.2024
- Coordinated patient scheduling and managed appointment flow to optimize clinic efficiency.
- Communicated effectively with patients regarding treatment plans, post-operative care, and follow-up appointments.
- Maintained accurate patient records using electronic health record (EHR) systems for seamless data retrieval.
- Assisted in processing insurance claims, verifying coverage, and facilitating patient financial discussions.
- Addressed patient inquiries and resolved issues promptly to ensure high levels of satisfaction and care continuity.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
Crisis Youth Worker
Daymark Recovery Service
Asheville, NC
10.2023 - 02.2024
- Developed individualized support plans tailored to each client's needs and goals.
- Monitored client progress and adjusted interventions to enhance effectiveness.
- Collaborated with multidisciplinary teams to coordinate comprehensive care for clients.
- Facilitated group activities to promote social skills and emotional development among youth.
- Provided crisis intervention and conflict resolution in high-stress situations.
- Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviors among participants.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
Assessment Counselor
Methodist Home for Children and Youth
Asheville, NC
09.2022 - 05.2023
- Conducted comprehensive assessments for youth, identifying strengths and areas for improvement.
- Developed individualized treatment plans based on assessment findings and client needs.
- Collaborated with multidisciplinary teams to ensure holistic support for clients.
- Monitored progress of clients, adjusting plans as necessary to optimize outcomes.
- Provided crisis intervention support, ensuring safety and emotional well-being of youth in care.
- Established rapport with clients through active listening and empathy, fostering trusting relationships vital to the therapeutic process.
- Developed and implemented effective behavior modification strategies, leading to improved client self-regulation skills.
Education
Master of Arts - Human Services
Lenoir-Rhyne University
Hickory, NC12-2025
Bachelor of Science - Interpersonal & Organizational Communications
East Carolina University
Greenville, NC12-2023
Associate of Applied Science - Criminal Justice Technology
Asheville Buncombe Technical Community College
Asheville05-2021
Skills
- Program development
- Conflict mediation
- Behavioral support
- Community outreach
- Crisis response
- Conflict de-escalation
- Facilitation techniques
- HIPAA compliance
- HIPAA training
- Critical thinking skills
- Professional boundaries
- Emotional support
Certification
- Mental Health First Aid, National Counsel of WellBeing - Expires March 2028
- CPR/AED, American Heart Association - Expires October 2027
Timeline
Family Development Specialist
Salisbury Rowan Community Action Agency
04.2026 - Current
Community Health Worker
The SPARC Foundation
04.2025 - 12.2025
After School Facilitator
YTL Training Programs
12.2024 - 04.2025
Patient Care Coordinator
Rockcliff Oral Facial Surgery & Dental Implant Center
04.2024 - 10.2024
Crisis Youth Worker
Daymark Recovery Service
10.2023 - 02.2024
Assessment Counselor
Methodist Home for Children and Youth
09.2022 - 05.2023
Master of Arts - Human Services
Lenoir-Rhyne University
Bachelor of Science - Interpersonal & Organizational Communications
East Carolina University
Associate of Applied Science - Criminal Justice Technology
Asheville Buncombe Technical Community College