Ambitious and goal oriented individual who will always provide excellent service that meets each individual need and expectations of the company. Has a great personality that engages others, while maintaining a professional approach to all situations
Hi, I’m
TIASYAH INGRAM
Trinity,NC
Summary
Overview
12
years of professional experience
4
Certification
Work History
10 Fold Logistics Llc
Driver
02.2023 - Current
Job overview
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Victoria Secret
Customer Service Representative
09.2018 - 02.2022
Job overview
- Answered constant flow of customer calls with minimal wait times.
- Handled customer inquiries and suggestions courteously and professionally.
- Met customer call guidelines for service levels, handle time and productivity.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed timely and effective replacement of damaged or missing products.
- Updated account information to maintain customer records.
- Promoted available products and services to customers during service, account management, and order calls.
- Educated customers about billing, payment processing and support policies and procedures.
Vitacost
Stocker
08.2018 - 10.2019
Job overview
- Stocking merchandise for a retail warehouse
- Receive and distribute merchandise throughout the warehouse
- Maintaining records
- Data Entry
- Scanning , labeling and storing items
- In charge of inspecting inventories
HSM Solutions
Inspector
03.2016 - 08.2018
Job overview
- Inspected Department of transportation Busses for defected parts
- Sorted parts needed for seat repairs
- Scanned and labeled parts
- Keep a record of parts needed as well as created during each shift
Graham Personnel Services
Warehouse Associate
02.2013 - 03.2016
Job overview
- Prepared home appliances for repairs by sanding down the wood
- Collected and disposed of wood chip shavings from home appliances
- Safely placed appliances in order and transferred them to the painting sector
Certification
BOOKKEEPING BASICS
- Training - 16 HOURS AT 91%
ASSETS IN ACCOUNTING
- Training - 18 HOURS AT 85%
LIABILITIES AND EQUITY IN ACCOUNTING
- Training - 13 HOURS AT 91%
FINANCIAL STATEMENT ANALYSIS
- Training - 18 HOURS AT 86%
Education
Grimsley High SchoolGreensboro, NC
Diploma
2012
University Overview
Skills
- Talent Acquisition
- Global Recruitment
- Public Speaking
- Safety Training
- Data Entry
- Microsoft Office
- Remote Conferencing and Communication
- Microsoft Excel
- Active Listening
- Microsoft Word
- Retail Sales Customer Service
- Reading Comprehension
- Customer Service
- Refund Processing
- Technical Support
- Calm and Professional Under Pressure
- Quickbooks
- Accounts Receivable
- Bookkeeping
- Data inputting
- General Ledger Entries
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Driver
10 Fold Logistics Llc
02.2023 - Current
Customer Service Representative
Victoria Secret
09.2018 - 02.2022
Stocker
Vitacost
08.2018 - 10.2019
Inspector
HSM Solutions
03.2016 - 08.2018
Warehouse Associate
Graham Personnel Services
02.2013 - 03.2016
Grimsley High School
Diploma
BOOKKEEPING BASICS
- Training - 16 HOURS AT 91%
ASSETS IN ACCOUNTING
- Training - 18 HOURS AT 85%
LIABILITIES AND EQUITY IN ACCOUNTING
- Training - 13 HOURS AT 91%
FINANCIAL STATEMENT ANALYSIS
- Training - 18 HOURS AT 86%
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