Tiauna Cox
Mobile,AL
Summary
Customer-focused Beauty Advisor experienced in delivering tailored beauty consultations and product recommendations. Boosted sales and enhanced customer satisfaction through in-depth knowledge of cosmetics, effective communication, and relationship-building skills. Committed to contributing to team success and supporting organizational objectives.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Sales Executive
Massage Envy
Mobile, AL
01.2025 - Current
- Engaged customers to promote membership benefits and services offered.
- Collaborated with team members to achieve sales targets and improve customer service.
- Educated clients on product offerings and wellness services available at the location.
- Managed appointment scheduling using internal software to optimize therapist availability.
- Handled customer inquiries and resolved issues promptly for enhanced satisfaction.
- Assisted in maintaining a clean and inviting reception area for clients.
- Participated in training sessions to improve product knowledge and sales techniques.
- Developed relationships with clients to encourage repeat visits and referrals.
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Responded promptly to inquiries from potential customers about product features or pricing plans.
Beauty Advisor
Ulta Beauty Inc.
Mobile, AL
09.2024 - Current
- Educated customers on skincare and makeup application techniques.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Delivered exceptional customer service by assisting clients with product selections.
- Created positive shopping experiences by engaging customers with effective communication.
- Developed customer relationships to deliver exceptional experiences in skincare, makeup, and fragrance.
Team Member
Chic-Fil-A
Mobile, AL
07.2023 - 07.2024
- Provided exceptional customer service in a fast-paced environment.
- Operated kitchen equipment to prepare food items efficiently.
- Maintained cleanliness and organization of dining and kitchen areas.
- Collaborated with team members to ensure timely order fulfillment.
- Handled cash register transactions accurately and efficiently.
- Engaged with customers to enhance their dining experience.
- Followed food safety guidelines to ensure product quality and safety.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Worked hard to learn required tasks quickly to maximize performance.
- Greeted customers upon entering the store with friendly demeanor.
- Built and maintained working relationships with peers and upper management.
Education
Associate - Cosmetology
Blue Cliff College
Mobile, AL 09.2024 - 07.2025
Associate of Science -
Blue Cliff College
Mobile, AL 09.2024 - 07.2025
Esthetician
Blue Cliff College
LASkills
- Cosmetics and facial care services
- Skincare consultation
- Product knowledge
- Sales techniques
- Visual merchandising
- Customer support
- Team collaboration
- Communication skills
- Clear communication
- Interpersonal skills
Timeline
Sales Executive
Massage Envy
01.2025 - Current
Beauty Advisor
Ulta Beauty Inc.
09.2024 - Current
Associate - Cosmetology
Blue Cliff College
09.2024 - 07.2025
Associate of Science -
Blue Cliff College
09.2024 - 07.2025
Team Member
Chic-Fil-A
07.2023 - 07.2024
Esthetician
Blue Cliff College