Summary
Overview
Work History
Education
Skills
Timeline
Generic

TIAYANA L. WILLIAMS

HOUSTON,TX

Summary

University of the Southwest Women's Basketball Player, Hobbs, NM August 2019 - May 2023

Collegiate Basketball Player

  • Recruited to the women's basketball team, dedicating 30 hours a week to practice, training, and meetings.
  • Competed in the Red River conference as a sophomore to graduate student.

Overview

6
6
years of professional experience

Work History

Care Team Representative

Sedgwick
06.2023 - Current
  • Educate and inform customers about processes, timelines, and status of inquiries via multiple communication channels.
  • Provide detailed notes on phone calls, track, and code documentation according to standard processes.
  • Provide excellent customer service to external customers and internal support to an assigned team.
  • Assist with developing corrective/preventative actions and performed administrative tasks.

Stocker

Walmart
02.2020 - 08.2021
  • Engaged in helping customers locate specific merchandise throughout the store
  • Greeted customers and answered detailed questions about inventory
  • Set up product displays and other promotional material
  • Consistently coordinated customers to find products they were searching for
  • Sorted products in the backroom and loaded items onto pallets so they could then be distributed to the appropriate areas to be stocked
  • Ensure the aisles are neat and free of clutter and other tripping hazards.

Cashier

Taco Cabana
09.2017 - 04.2018
  • Responsible for ensuring customer satisfaction, resolving customer complaints, and addressing any questions and comments that customers may have
  • Greeted customers, took food/drink orders by window or counter, and received payments from customers
  • Consistently sold additional entree items to customers daily
  • Cleaned, stocked, and restocked workstations and display cases.

Education

B.A. - Business Global Management

University of The Southwest
Hobbs, NM
05.2023

Statistics with Business -

Skills

  • SKILLS & INTERESTS
  • Skills: Attention to Detail, Problem Solving, Time Management, Teamwork, Leadership
  • Microsoft Office (Excel, PowerPoint) Customer Service Marketing Public Relations Business Management Client Relationship Management Revenue Forecasting Business Development Accounting Attention to detail Problem Solving

Timeline

Care Team Representative

Sedgwick
06.2023 - Current

Stocker

Walmart
02.2020 - 08.2021

Cashier

Taco Cabana
09.2017 - 04.2018

B.A. - Business Global Management

University of The Southwest

Statistics with Business -

Similar Profiles

CREATE PROFILE
TIAYANA L. WILLIAMS