TIEN DANG
Fremont,CA
Summary
Dedicated and highly experienced Pharmacist in Charge for over 18 years seeking a challenging position to utilize my clinical expertise, leadership, interpersonal skills, excellent time management and problem-solving skills to contribute to a pharmacy’s success through exceptional pharmaceutical services, and patient care.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Pharmacist in Charge
Mission Pharmacy
08.2005 - 10.2023
- Business Operations and Financial Performance: Effectively managed the financial aspects of the pharmacy, optimizing billing, insurance claims and reimbursement processes for improved profitability
- Supervised and coached team of pharmacy technicians and trainees.
- Achieved full compliance with federal and state pharmacy regulations, maintained a strong record of regulatory compliance & passing all inspections
- Patient Safety: Reduced medication errors and adverse drug reactions through effective procedures and safety protocols
- Built and led a skilled and efficient pharmacy team that consistently delivers high-quality pharmaceutical care, and fostering a positive work environment
- Efficiently managed drug inventory, minimized waste, and optimized stock levels to reduce costs
- Patient Satisfaction: Ensured that patients receive comprehensive counseling and education, resulting in improved understanding and adherence to treatment plans
- Facilitated effective collaboration with Tiburcio Vasquez Health Center for 340B Drug Program prescription processing, and dispensing medications to low-income, and uninsured patients, leading to a better healthcare coordination
- Achieved high levels of customer satisfaction through excellent service, prompt issue resolution, and patient-centered care
- IT Proficiency: Competence in pharmacy software (Liberty) and technology for efficient prescription processing and record-keeping
- Supported pharmacy staff with equipment issues including Parata Automation machine (Max P2000)
- Advised patients on medication side effects and contraindications and explained proper administration.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Managed drug and supply inventories.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
Long Term Care Pharmacist
Omnicare Pharmacy
01.2002 - 07.2005
- Worked closely with the pharmacy team to accurately fill and dispense prescriptions.
- Prepared IV medications, including sterile compounding of intravenous solutions, admixtures, CADD pump, and total parenteral nutrition (TPN) under aseptic conditions
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Interpreted prescription orders, and dispensed medications.
- Ensured the safety of IV medications by accurately calculating dosages, checking for compatibility, and preventing contamination during the compounding process
- Reviewed physician orders and ensured they are accurate and appropriate for the patients’ medical conditions, optimize drug regimens to improve patient outcomes.
- Prepared medications in blister packs to provide safe and convenient way to take prescribed medication.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Conducted comprehensive MTM services.
Outpatient Pharmacist
Kaiser Permanente Pharmacy
07.2001 - 12.2001
- Dispensed and accurately reviewed prescription medications to ensure patient safety and compliance
- Provided patient counseling and education on medication usage, potential side effects, and drug interactions
- Collaborated with healthcare providers to optimize medication therapy and improve patient outcomes.
- Reviewed and evaluated orders for non-formulary to identify generic alternatives.
- Complied with pharmacy regulations to increase quality of health care and inhibit abuse of drugs.
Education
Doctor of Pharmacy (Pharm.D) - Pharmacy
University of California, San Francisco
San Francisco, CASkills
- Patient Profiles
- Prescription Interpretation
- Prescription Dispensing
- Pharmacy Law
- Federal Laws
- Medication Side Effect Knowledge
- Overseeing Technicians
- Cash Register Operations
- Drug Inventory Control
- Complex Problem-Solving
- Pharmacy Automation (Parata Max P2000)
- Verifying Prescriptions
- Overseeing Pharmacy Operations
- Patient Medical Histories
- Profit Margins
- Medication Assistance
- Teamwork and Collaboration
- Drug Safety Assessment
- Pharmaceutical Calculations
- Secure Drugs
- Disease Knowledge
- Computer Billing Systems
- Patient Compliance Monitoring
- Adverse Drug Interactions
- Direct Order Entry
- Prescription Counseling
- Drug Utilization Reviews (DUR)
- Automated Prescription Fulfillment
- Pharmacy Staff Management
- Profit and Loss Control
- Pharmacy Policies and Procedures
- OTC Recommendations
- Insurance Coverage Verification
- File Insurance Claims
- Quality Assurance and Control
- Drug Efficacy
- Microsoft Words, Excel spreadsheet, and EPIC
Additional Information
Pharmacist License # 52597. Exp: 9/30/2025
Certification
BLS certification: 2FFC7676. Exp: 10/2025
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Your most unhappy customers are your greatest source of learning.
Bill Gates
Timeline
Pharmacist in Charge
Mission Pharmacy
08.2005 - 10.2023
Long Term Care Pharmacist
Omnicare Pharmacy
01.2002 - 07.2005
Outpatient Pharmacist
Kaiser Permanente Pharmacy
07.2001 - 12.2001
Doctor of Pharmacy (Pharm.D) - Pharmacy
University of California, San Francisco
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