TIEN NGUYEN
Randolph
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Seasonal Sales Associate
The North Face
09.2024 - 01.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Retail Supervisor
Lucky Brand
08.2023 - 05.2024
- Maintained store merchandising standards, verifying appropriate stock levels, correct promotional signage and adherence to schematics
- Maintained operational readiness with smooth handling of opening, shift change and closing tasks
- Empowered staff with strategies for handling difficult situations and complicated sales
- Trained new employees on company policies, procedures, and sales techniques
Unarmed Security Guard
Fuller Security
09.2022 - 03.2023
- Responded to and investigated alarms and verified normal activities before clearing warnings
- Handled property and medical emergencies with calm, level-headed approaches
- Patrolled assigned areas to ensure safety of personnel, property, and premises
- Assisted employees and guests with knowledgeable support for diverse needs
Delivery Driver
Papa Gino's
03.2018 - 09.2019
- Cleaned and maintained delivery vehicle to meet professional standards
- Inspected vehicle pre- and post-trip to identify maintenance and repair needs
- Met deadlines while working autonomously in fast-paced environment
- Interacted with members of public politely and professionally
Education
Associate in Science (A.S.) - Computer and Informantion Sciences
Massasoit Community College
12.2021
Skills
- Active Listening
- Organizational Skills
- Interpersonal Skills
- Persuasion Techniques
- Goal-Oriented
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Certification
- CompTIA Certification (In Progress)
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
Timeline
Seasonal Sales Associate
The North Face
09.2024 - 01.2025
Retail Supervisor
Lucky Brand
08.2023 - 05.2024
Unarmed Security Guard
Fuller Security
09.2022 - 03.2023
Delivery Driver
Papa Gino's
03.2018 - 09.2019
Associate in Science (A.S.) - Computer and Informantion Sciences
Massasoit Community College
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