Tien Trinh
Silverdale
Summary
Experienced pharmacist with 15+ years in high-volume community pharmacy. Strong background in prescription accuracy, patient counseling, and immunizations.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
Walgreens #05912
08.2019 - Current
- Led and supported a team of 10+ pharmacy staff in a high volume setting (~3,200 prescriptions weekly), ensuring compliance with state and federal regulations and safe dispensing practices.
- Trained and onboard newly hired pharmacists for the district, enhancing team performance and service quality.
- Contributed to pharmacy growth resulting in a 10% increase in prescription volume through workflow improvements, staff training, and patient engagement.
- One of the top-performing pharmacies in the district, consistently exceeding goals for prescription readiness, immunization services, and overall pharmacy performance through strong teamwork and workflow execution.
- Implemented patient care programs (Patient Care Portal calls, Outcomes MTM, Save-a-Trip Refill), improving medication adherence and customer satisfaction.
- Collaborated with store manager and pharmacy operation manager to maintain daily operations and execute initiatives.
- Cultivated a customer-centric environment within the pharmacy, fostering long-term loyalty customers.
Staff Pharmacist
Walgreens #05912
02.2018 - 08.2019
- Reviewed and resolved drug interactions, ensuring safe medication delivery.
- Provided individualized patient counseling and administer immunizations per state and company protocols.
- Supported daily operations while maintaining safety, workflow efficiency, and service quality.
Floater Pharmacist
Walgreens
10.2014 - 02.2018
- Delivered safe, accurate pharmacy services across diverse store environments
- Quickly integrated with new teams and workflows to maintain continuity of care
- Counsel patients on appropriate selection and safe use of OTC medications
Pharmacy Intern
Walgreens #03963
08.2010 - 10.2014
Pharmacy Technician
Walgreens #03351
03.2008 - 08.2010
Education
Doctor of Pharmacy (PharmD) -
Lake Erie College of Osteopathic Medicine
Bradenton, FL06.2014
Skills
- Medication Therapy Management
- Workflow Optimization
- Detail-Oriented
- Time management and organization
Certification
- Licensed Pharmacist, WA (PH60789577) and FL (PS52494)
- Basic Life Support (CPR and AED), American Red Cross
- AphA Pharmacy-Based Immunization Delivery
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Pharmacy Manager
Walgreens #05912
08.2019 - Current
Staff Pharmacist
Walgreens #05912
02.2018 - 08.2019
Floater Pharmacist
Walgreens
10.2014 - 02.2018
Pharmacy Intern
Walgreens #03963
08.2010 - 10.2014
Pharmacy Technician
Walgreens #03351
03.2008 - 08.2010
Doctor of Pharmacy (PharmD) -
Lake Erie College of Osteopathic Medicine