TIEOMMO HORTON
Phoenix,AZ
Summary
Personable Lead Sales Associate skilled in executing creative sales strategy and fostering customer satisfaction. Energetic and detail-oriented. Passionate about building customer connections and maximizing sales.
Overview
16
16
years of professional experience
Work History
Sales Representative Supervisor
Smart Guard Window Solutions
08.2023 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Emphasized product specifications to meet customer needs.
- Built strong relationships with clients through attentive service, leading to repeat business and referrals.
Owner/Operator
820 Exotic Hair
01.2021 - Current
- Set pricing structures according to market analytics and emerging trends.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Developed and implemented successful sales strategies to meet business goals.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Owner
Mobile Butler
02.2015 - 12.2020
- Cold and warm called new and existing accounts to grow business relations.
- Developed a new customer base consisting of 10 business contracts.
- Generated new accounts by implementing effective marketing and content marketing strategies.
- Identified, coordinated and participated in client relationship-building activities and meetings.
- Developed growth plans by identifying key clients, key targets and priority service opportunities.
Sales Representative
CARMAX
11.2014 - 01.2016
- Contributed to team success by exceeding sales goals and becoming the number one sales person within the first month of employment.
- Responded to all customer inquiries thoroughly and professionally.
- Placed special merchandise orders for customers.
- Recommended additional products to the customer to increase add-on business.
- Recorded prospect contact information and followed up on all leads.
- Communicated sales promotions to customers to grow average customer account size.
Franchisee
Fabulous Floors
12.2012 - 10.2014
- Sales and Marketing Increased annual gross sales.
- Developed direct mass mailings which resulted in the growth of customer base.
- Product Roll-Out responsible for marketing of product launch including public relations, direct mail pieces, sales training and e-mail campaign.
- Managed team of professionals.
- Defined strategy and business plan for Milwaukee Area.
- Executed integrated advertising campaign across multiple media channels.
- Initiated program that standardized employee training and led to increase in customer satisfaction.
Manager
ANYTIME FITNESS
02.2008 - 12.2012
- Recruited, hired and trained new employees.
- Optimized the overall customer experience.
- Assessed clients' overall physical health with body composition scale measurements.
- Researched and identified nutritional components of foods, diets and menu choices.
- Recommended program improvements and creation of innovative programs and services.
Education
Associate of Science - Personal Trainer (in progress)
International Sports Sciences Association
2017
High School Diploma - General Studies
Bogan High School
Chicago, IL1993
Skills
- Excellent communication skills
- Cold calling
- Client relations
- Goal-oriented
- Excellent negotiating tactics
- Sales expertise
- Complex Problem-Solving
- Negotiation Tactics
- Upselling and Cross Selling
- Objection handling
- Customer-oriented
- Interpersonal communication skills
Accomplishments
- Sales
- Consistently generated additional revenue through skilled sales techniques.
- Surpassed all sales goals by 25% for Hemingway Consulting.
- Lead sales representative, weekly.
- Collaborated with prospective clients to prepare efficient product marketing strategies and drive business development. Customer Service
- Collaborated to ensure the delivery of efficient, high-quality service.
- Consistently recognized by management for providing superior customer service.
Timeline
Sales Representative Supervisor
Smart Guard Window Solutions
08.2023 - Current
Owner/Operator
820 Exotic Hair
01.2021 - Current
Owner
Mobile Butler
02.2015 - 12.2020
Sales Representative
CARMAX
11.2014 - 01.2016
Franchisee
Fabulous Floors
12.2012 - 10.2014
Manager
ANYTIME FITNESS
02.2008 - 12.2012
Associate of Science - Personal Trainer (in progress)
International Sports Sciences Association
High School Diploma - General Studies
Bogan High School
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