Tiera Oates
Greenville,NC
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Records Specialist
Ricci Law Firm
Greenville, NC
09.2022 - 03.2026
Requested and followed up on medical records for legal cases. Verified accuracy and HIPAA compliance. Collaborated with medical providers, case managers, and attorneys to facilitate case progress.
To-Go Specialist
Olive Garden
Greenville, NC
04.2021 - 08.2022
Facilitated exceptional guest service by managing deliveries and takeout orders. Maintained order accuracy and freshness while completing tasks promptly. Communicated effectively with kitchen staff to guarantee correct order fulfillment. Processed POS transactions efficiently.
Production Associate
Keihin North America
Tarboro, NC
10.2016 - 10.2020
Conducted regular inspections and maintenance of assembly machines, ensuring compliance with rigorous quality assurance protocols.
Education
High school diploma -
Beddingfield
Wilson, NC05.2004
Skills
- Achieved high accuracy in data entry through proficient use of Microsoft Excel Improved materials handling efficiency, contributing to streamlined operations Elevated quality assurance standards on the assembly line, resulting in reduced errors Optimized medical records filing processes, ensuring compliance with regulations Enhanced customer service experiences in retail sales, leading to increased customer satisfaction Streamlined cash handling procedures, reducing transaction errors Leveraged Microsoft Outlook for effective communication and scheduling Increased outreach success through strategic outbound calling Improved documentation review processes for medical records, ensuring thoroughness Strengthened writing skills for clear and effective communication
Certification
Driver's License
Languages
English
Skills Used
Team work, communication skills, being able to work alone or in a team environment
Timeline
Medical Records Specialist
Ricci Law Firm
09.2022 - 03.2026
To-Go Specialist
Olive Garden
04.2021 - 08.2022
Production Associate
Keihin North America
10.2016 - 10.2020
High school diploma -
Beddingfield