Tiera Roach
Red Bank,NJ
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Kind, nurturing Childcare Provider with 10+ years of designing meaningful learning experiences for children. Prioritizes safety and good decision-making for children in all age range. Supplies food, toys and games to keep children entertained and well-cared-for.
Energetic, organized In-Home Childcare Provider with 10+ years of experience caring for children. Supports parent initiatives such as healthy eating and potty training. Resolves issues promptly by finding appropriate solutions.
Resourceful Childcare Provider with experience in providing quality care to children of all ages. Skilled in creating age-appropriate activities to encourage physical, emotional and social development. Enjoys developing positive relationships with children and families.
Overview
25
25
years of professional experience
Work History
In-Home Childcare Provider Owner
Bright Morning Star Academy
01.2014 - Current
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed day-to-day business operations.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Create a safe, loving, and educational environment for each child in care.
- Developed daily lesson plans.
- Sanitize and clean toys and childcare area daily.
- Plan and prepare healthy meals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently
- Developed strong relationships with families, resulting in high levels of trust and confidence in childcare services provided.
- Worked with parents one-on-one to address individual needs of children in care.
- Encouraged children to transition from diapers and assisted in development of good restroom habits.
Pharmacy Technician
IPPC Pharmacy
10.2007 - 04.2013
- I assisted all Pharmacists by answering telephones and gathering all information from the patients
- Fill prescriptions in a vial, syringe and opus cassettes
- Ran and filled 5 group homes for the Bubble program, ordered inventory from Kinray and HD Smith
Teacher's Assistant
Kids Campus/Dream Builders
04.2005 - 02.2007
- Assisted to the Primary Teachers in all phase of development from the infant room to the kindergarten room
- Supplied healthy meals, furnishing a stimulating and nurturing environment for learning and growing.
Operator/Receptionist
Ocean Place Hotel
06.2001 - 11.2001
- Answering telephones, gathering information, updated and organized client information in the computer, forwarding call to appropriate Guest and addressing guest needs.
Office Assistant
Appliance Pro
06.1999 - 06.2001
- Answering telephones, gathering information, updated and organized client information in the computer, updated and organized filing system, arranged and followed up on service calls.
Education
High School Diploma -
El Paso Community College
El Paso, Texas06.2000
Skills
- Microsoft Office
- Act
- Word
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Internet
- All office equipment
- Age-Appropriate Activities
- Emergency Preparedness
- Homework Assistance
- Outdoor Play Supervision
- Patience and understanding
- Transportation safety
- Safe Driving Record
- Emotional Support
- CPR training
References
- Connie Crassen, (732) 779-4944
- Silveria Masdtalsz, (732) 389-8866
- Norren Cobain, (732) 674-1617
- Lola Stovall, (732) 263-1080
- Sharon Preddy, (732) 571-2612
- Brian Sharkey, (732) 530-8273
- Denise Murphy, (732) 693-8015
Timeline
In-Home Childcare Provider Owner
Bright Morning Star Academy
01.2014 - Current
Pharmacy Technician
IPPC Pharmacy
10.2007 - 04.2013
Teacher's Assistant
Kids Campus/Dream Builders
04.2005 - 02.2007
Operator/Receptionist
Ocean Place Hotel
06.2001 - 11.2001
Office Assistant
Appliance Pro
06.1999 - 06.2001
High School Diploma -
El Paso Community College
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