Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiera Walker

Toledo,OH

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

13
13
years of professional experience

Work History

Line Lead

UPS
Toledo, OH
10.2023 - Current
  • Prepared line set-ups for following shifts for overall increased line efficiency.
  • Led and influenced team members through actions and expectations to meet improvement goals.
  • Provided guidance to team members on safety protocols and quality standards.
  • Assisted in the training of new line leads and production workers.

Order Processor

Impact Products
Toledo, OH
06.2011 - 05.2024
  • Created packing slips and invoices for outgoing shipments with job-related software.
  • Read and understood pick sheets in order to prepare accurate customer orders.
  • Processed daily invoices for payment, verifying accuracy of billing information prior to submission.
  • Received verbal or written instructions from customers pertaining to their specific needs.

Customer Service Representative

Toledo Food Bank
Toledo, OH
06.2019 - 10.2023
  • Developed strong customer relationships to encourage repeat business.
  • Collected deposits or payments and arranged for billing.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Updated databases with new and modified customer data.
  • Set up and activated customer accounts.

Education

Business

Davis College
Toledo, OH
05-2019

Skills

  • Team Training
  • Materials Handling
  • Assignment Delegation
  • Order Picking
  • Handheld Scanners
  • Shipment Processing
  • Inbound and Outbound Calling
  • Data Entry
  • Multi-Task Management

Timeline

Line Lead

UPS
10.2023 - Current

Customer Service Representative

Toledo Food Bank
06.2019 - 10.2023

Order Processor

Impact Products
06.2011 - 05.2024

Business

Davis College

Similar Profiles

CREATE PROFILE
Tiera Walker