Tiera Young
Baltimore,MD
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Personable Medical Assistant bringing 14 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Assistant/PCC
Maryland Vascular Specialist
Pikesville, MD
12.2023 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Demonstrated proper use of medical equipment, such as bandages and dressings.
- Scheduled follow-up appointments for patients receiving ongoing wound care services.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Identified potential risks or complications related to specific types of wounds or treatments.
- Recognized abnormal signs or symptoms associated with various types of wounds.
- Communicated effectively with other healthcare providers regarding patient conditions and treatments.
- Prepared supplies for wound treatment procedures according to established protocols.
- Administered topical medications, including ointments and creams, to affected areas.
- Assisted in wound care treatments, such as debridement and dressing changes.
Medical Assistant/Caregiver
Guiding Light Residential Treatment Center
Silver Spring, MD
06.2021 - 11.2023
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Supported bathing, dressing and personal care needs.
- Monitored vital signs and medication use, documenting variances and concerning responses.
Machine Operator
Becton Dickinson Company
Cockeysville, MD
09.2019 - 06.2021
- Set up and operate machine tools to produce precision parts and instruments.
- Monitor the feed and speed of machines during the machining process.
- Maintain records of completed work and production data including volume produced and time required for each task.
- Monitored and observed production line to watch for pile-ups and jams.
- Assembled finished product for shipment by packing, crating, loading and securing items.
Medical Assistant
Mercy Medical Center Baltimore Md
Baltimore, MD
06.2014 - 10.2016
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Medical Assistant/Caregiver
Bewells Healthcare
Baltimore, MD
03.2016 - 06.2016
- Administered injections, medications and treatments as directed by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Collected samples from patients for laboratory testing purposes.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
Medical Assistant
Total Health Care Urgent Care
Baltimore, MD
03.2011 - 05.2014
- Provided patient care and monitored vital signs.
- Performed venipuncture, arterial puncture and IV insertion.
- Operated a variety of diagnostic equipment such as EKG's, oxygen saturation monitors, blood pressure cuffs, glucometers and pulse oximeters.
- Took patients' vital signs, collected medical specimens and updated information in patient charts.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Organized patient charts before each day's clinic sessions began.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Pediatric Medical Assistant
Jai Medical Center
East Baltimore, MD
01.2011 - 02.2012
- Administered vaccines, injections, and other treatments as directed by physicians.
- Answered phone calls from patients to answer questions or address concerns related to their care.
- Greeted incoming patients upon arrival at the practice and verified demographic information prior to their appointment.
- Conducted routine office administrative tasks such as filing paperwork or completing forms on behalf of patients.
- Assisted in the examination room with basic clinical tasks such as taking temperatures and blood pressures.
- Provided assistance to physicians during exams or treatments as required.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Education
Certificate - Medical Assistant
Medix West
6901 Security Blvd Suite 2112-2011
High School Diploma -
St.Frances Academy
501 E.Chase St06-2004
Skills
- Procedure Assistance
- Phlebotomy
- Medical Billing
- Data Entry
- Inventory Management
- Indirect Patient Care
- Patient Flow Management
- Medical Terminology
- Payment Collection
- Patient Scheduling
- EKG set up and monitoring
- Understanding of medical laws
- Vital Sign Monitoring
- Customer Service
- Quick problem solver
- Preparing specimens and samples
- Clinical Documentation
- Patient bathing
- Patient Feeding
- Medical Records Management
- Specimens collection and processing
- Patient Care Coordination
- Medical Procedures
- Electronic Medical Records
- Vital signs monitoring
Accomplishments
- The employee of the Month in June 2007.
- Great customer service award in June 2007.
- Best team player award in August 2022.
Certification
- CPR/ FIRST AID
- MEDICATION TECH
- CERTIFIED MEDICAL ASSISTANT
References
References available upon request.
Timeline
Medical Assistant/PCC
Maryland Vascular Specialist
12.2023 - Current
Medical Assistant/Caregiver
Guiding Light Residential Treatment Center
06.2021 - 11.2023
Machine Operator
Becton Dickinson Company
09.2019 - 06.2021
Medical Assistant/Caregiver
Bewells Healthcare
03.2016 - 06.2016
Medical Assistant
Mercy Medical Center Baltimore Md
06.2014 - 10.2016
Medical Assistant
Total Health Care Urgent Care
03.2011 - 05.2014
Pediatric Medical Assistant
Jai Medical Center
01.2011 - 02.2012
Certificate - Medical Assistant
Medix West
High School Diploma -
St.Frances Academy
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