Tiernan Cherouvis
Dover,NH
Summary
Dynamic and results-driven professional with extensive experience in customer service excellence at Whole Foods Market. Proven ability to enhance guest experiences through effective team collaboration and training. Skilled in POS systems and food & beverage service, consistently optimizing operations and ensuring high-quality service delivery in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Server / Bar Back
La Dolce Vita
Dover, USA
09.2024 - Current
- Provided attentive guest service to enhance dining experience in high-volume restaurant
- Prepared beverages and operated POS systems to ensure efficient service
- Maintained clean, organized, stocked bar areas to support smooth operations
Food Runner / Host
Riverhouse
Portsmouth, USA
05.2024 - Current
- Managed waitlists and guest seating to optimize flow during peak hours
- Trained and onboarded new team members to enhance service quality
- Assisted front-of-house operations to ensure smooth service delivery
Customer Support Team Member
Whole Foods Market
Portsmouth, USA
09.2021 - 12.2023
- Delivered customer service and register support to enhance customer experience
- Facilitated training for new employees on procedures and standards to ensure consistent service quality
- Coordinated store displays and visual merchandising to attract customer attention
Childcare Provider / Tutor (Self-Employed)
Dover, USA
08.2018 - 06.2022
- Developed engaging lesson plans tailored to children's interests and developmental stages.
- Tutored students in multiple subjects, enhancing their understanding and academic performance.
- Supervised children's daily activities and ensured a safe environment.
- Communicated effectively with parents regarding children's progress and needs.
Server / Food Production Assistant
Strafford Farms
Dover, USA
05.2019 - 09.2021
- Provided food service and managed closing operations to ensure smooth end-of-day procedures
- Coordinated staff scheduling and facilitated training to support team readiness
Education
Bachelor of Science - Finance
University of New Hampshire
105 Main Street, Thompson Hall, Durham, New Hampsh05.2026
2022 Graduate -
Dover High School
25 Alumni Drive, Dover, NH 0382005.2022
Skills
- Customer Service Excellence
- Team Collaboration
- POS Systems
- Food & Beverage Service
- Training & Onboarding
- Inventory management
- Microsoft Office
- Problem Solving
- Organization
- Dining area maintenance
- Liquor, wine, and food service
Awards
- Scholar Athlete Award, 2018-2022
- Culture Champion, Whole Foods Market
Timeline
Server / Bar Back
La Dolce Vita
09.2024 - Current
Food Runner / Host
Riverhouse
05.2024 - Current
Customer Support Team Member
Whole Foods Market
09.2021 - 12.2023
Server / Food Production Assistant
Strafford Farms
05.2019 - 09.2021
Childcare Provider / Tutor (Self-Employed)
08.2018 - 06.2022
Bachelor of Science - Finance
University of New Hampshire
2022 Graduate -
Dover High School