Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Tiernan Trogdon

Tallahassee,FL

Summary

Proven track record of enhancing customer relations and resolving complaints with a professional demeanor, demonstrated during my tenure at Domino's Pizza. Skilled in time management and problem-solving, I excel in fast-paced environments, ensuring efficient delivery and team collaboration. Achieved a significant improvement in customer satisfaction by training staff, underscoring my commitment to excellence and teamwork.

Overview

5
5
years of professional experience

Work History

Deli and Seafood Department Employee

GreenValley
Pasadena, MD
06.2024 - 01.2025
  • Organized merchandise on shelves according to company guidelines and standards.
  • Identified appropriate solutions to minimize issues and quickly solve problems.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Greeted customers and provided excellent customer service.
  • Provided support to other staff members in order to maximize efficiency within the store environment.
  • Maintained cleanliness of store by sweeping floors, cleaning windows, dusting shelves.
  • Handled customer complaints or directed them to a manager when necessary.

Delivery Driver

Domino's Pizza
Boca Raton, FL
01.2023 - 04.2023
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Notified customers of delays to decrease calls to support.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Utilized GPS and maps for efficient route planning.
  • Transported and safely delivered items to prevent damage or loss.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.

After School Counselor

High Five Inc
Bloomingdale, Florida
09.2021 - 02.2022
  • Obtained or maintained proper licensure or certification to meet state requirements.
  • Encouraged students to explore academic interest and pursue extracurricular activities to promote ongoing academic success
  • Maintained accurate records of student attendance and progress reports.
  • Created a welcoming atmosphere by introducing new students to existing members of the group.
  • Maintained accurate attendance rosters and accounted for program participants during activities.
  • Taught children how to complete basic crafts such as paintings, drawings and decorations.

Delivery Driver

Ling Express
Bloomingdale, FL
07.2020 - 03.2021
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Utilized GPS and maps for efficient route planning.
  • Transported and safely delivered items to prevent damage or loss.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.

Education

Bachelor of Science - Finance

Florida State University
Tallahassee, FL
05-2026

Associate of Arts - Finance

Tallahassee Community College
Tallahassee, FL
10-2024

Skills

  • Problem-solving
  • Critical thinking
  • Time management
  • Dependable and responsible
  • Organizational skills
  • Teamwork and collaboration
  • Training & Development

Affiliations

  • Highschool Varsity Lacrosse for 3 years
  • Over 75 hours of community service

Accomplishments

  • SIE Exam Certificate
  • Associates in Arts from Tallahassee State College with Honors

Timeline

Deli and Seafood Department Employee

GreenValley
06.2024 - 01.2025

Delivery Driver

Domino's Pizza
01.2023 - 04.2023

After School Counselor

High Five Inc
09.2021 - 02.2022

Delivery Driver

Ling Express
07.2020 - 03.2021

Bachelor of Science - Finance

Florida State University

Associate of Arts - Finance

Tallahassee Community College

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Tiernan Trogdon