Tierra Crosby
Pittsburgh,PA
Summary
Dynamic manager with a strong background in staff training and operational efficiency. Expert in problem resolution and enhancing customer service skills, dedicated to optimizing team performance and ensuring peak operational effectiveness.
Overview
2
2
years of professional experience
Work History
Cashier
Tj maxx
Pittsburgh, Pa
10.2023 - 05.2024
- Processed customer transactions accurately and efficiently at checkout stations.
- Managed cash register operations, including handling cash, credit, and gift cards.
Manager
Carters
Pittsburgh, Pa
07.2022 - 12.2023
- Managed daily operations to ensure efficient workflow and team collaboration.
- Trained new team members on company policies and safety procedures.
- Oversaw staff scheduling to optimize coverage during peak hours.
- Implemented training sessions to enhance customer service skills among employees.
Education
Woodland AHills High School
Pittsburgh, PaSkills
- Cash register management
- Customer service
- Staff training
- Team collaboration
- Problem resolution
- Communication skills
- Attention to detail
- Leadership development
Timeline
Cashier
Tj maxx
10.2023 - 05.2024
Manager
Carters
07.2022 - 12.2023
Woodland AHills High School