Tierra Evans
Atlanta,GA
Summary
Empathetic, motivated, and passionate student with 3 years of curriculum development. Offers great critical thinking skills and excellent teamwork abilities. Effective communicator seeking a psychology related position. Expert at leading and coordinating with others on various projects throughout the history of academic excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Intern
ATL Psychotherapy & Consulting Services
Atlanta, GA
12.2023 - Current
- Collaborated with a team to develop comprehensive onboarding inquiries for psychology patients' assessments
- Crafted template documents specifically tailored for handling parental cases, streamlining the process for more efficient support
- Managed data tracking and analysis procedures to monitor and enhance social media engagement metrics
- Produced compelling and informative content aimed at captivating a wider audience
Intern
Shoes Off Daycare
Long Beach, CA
07.2023 - Current
- Oversee and ensure the safety of children under care, maintaining a secure environment
- Coordinate and structure mealtimes and snacks, ensuring a balanced and organized dietary schedule for children
- Assist children in maintaining proper hygiene practices, fostering healthy habits and routines
- Design and implement engaging activities or curriculum that facilitate children's exploration of diverse interests and understanding of the world
- Promote emotional and social growth by demonstrating and encouraging positive emotional regulation, nurturing children's understanding of self and others
- Provide comprehensive care including meal preparation, bathing, and dressing, ensuring a nurturing and comfortable environment for children
Front Desk Receptionist
State Farm
Atlanta Ga
10.2023 - 12.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Assistant Store Manager
Forever 21
Atlanta, GA
09.2022 - 11.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Customer Service Representative
Airbnb
Los Angeles, CA
07.2020 - 09.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Psychology
Clark Atlanta University
Atlanta, GA05.2024
associate degree -
El Camino
01.2022
Skills
- Delegating tasks
- Team building
- Creating positive customer experience
- Microsoft Office
- Communication
- Analyzing and solving problems
- Detail-oriented
Websites
Awardsandorganizations
- Clark Atlanta University, Women of CAU, Member, 01/2023, Present
- Clark Atlanta University, Own your crown LLC, Member, 01/2023, Present
- Breaking The Cycle, 01/2016, 12/2018
Certification
Deans list for high GPA
Timeline
Intern
ATL Psychotherapy & Consulting Services
12.2023 - Current
Front Desk Receptionist
State Farm
10.2023 - 12.2023
Intern
Shoes Off Daycare
07.2023 - Current
Assistant Store Manager
Forever 21
09.2022 - 11.2022
Customer Service Representative
Airbnb
07.2020 - 09.2022
associate degree -
El Camino
Psychology
Clark Atlanta University