Tierra Fletcher
Baltimore,MA
Summary
With a proven track record at Baltimore City Orchestra, I excelled in enhancing customer experiences through empathetic service and efficient complaint handling. My expertise in personal relations and deep knowledge of the Myerhoff enabled me to significantly improve customer service. Skilled in both interpersonal communication and technical tasks, I consistently contributed to smoother event executions.
Overview
1
1
year of professional experience
Work History
Ticketing Assistant
Baltimore City Orchestra
04.2006 - 10.2006
Collected tickets from audience members as they entered, counted ticket sales, gave customers directions.
Education
Associate of Arts - English
The Community College of Baltimore County
Essex, MD12.2025
Skills
- Empathy and patience
- Location knowledge
- Complaint Handling
- Data entry expertise
Accomplishments
Graduated with Honors from High School
Member of Delta Alpha Phi
CCBC Degrees to Succeed scholar
CCBC Honors College scholar
Published in CCBC literary magazine, The Compass
Timeline
Ticketing Assistant
Baltimore City Orchestra
04.2006 - 10.2006
Associate of Arts - English
The Community College of Baltimore County
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