Koree Ames
Houston,TX
Summary
Results-driven logistics and loss prevention professional with over 9 years of progressive experience, recognized for a proven track record in enhancing operational efficiency, ensuring inventory accuracy, and maintaining safety compliance in dynamic, fast-paced environments. Expertise in fostering team collaboration, implementing robust quality control measures, and conducting comprehensive risk assessments to optimize processes and minimize losses. Committed to leveraging strategic thinking and innovative solutions to drive measurable results that contribute to organizational growth. Passionate about creating a culture of continuous improvement and operational excellence.
Overview
13
13
years of professional experience
Work History
Reach Truck/Order Selector/Lead
Capstone
Peachtree Corners, GA
08.2019 - 04.2026
- Responsible for selecting products with accuracy with or without manual or powered equipment at assigned location at the direction of the Supervisor and Site Manager.
- Order selectors' duties also include verifying orders and checking its availability on the inventory, keeping the products' packaging safe and damage-free
- Trained new hires on standard operating procedures and best practices for order selection tasks.
- Implemented safety protocols to minimize workplace accidents and ensure compliance with regulations.
- Collaborated with team members to streamline picking processes, enhancing overall operational efficiency.
- Selected and packed orders accurately, ensuring timely fulfillment of customer demands.
Level 3 Commissioned Security Officer
My Armour Services
03.2024 - 03.2025
- Patrolling and Surveillance
- Conduct regular patrols of the assigned area (on foot or by vehicle) to monitor and secure property.
- Monitor security systems, including CCTV cameras and alarms.
- Armed Security Duties
- Carry and maintain a firearm in compliance with state laws and training certifications.
- Ensure firearm safety and proper usage while on duty.
- Incident Response
- Respond promptly to alarms, disturbances, and suspicious activities.
- Investigate incidents, breaches, or unusual activity and document findings.
- Access Control
- Manage entry and exit points to prevent unauthorized access.
- Verify identification and credentials of individuals entering restricted areas.
Order Selector
U.S Foods
08.2022 - 03.2024
- Gather order information to fulfill deliveries
- Grab ordered items from storage using barcodes and serial numbers
- Perform everyday warehouse duties as needed
- Securely wrap items before putting them in envelopes or boxes
- Operate warehouse equipment complying with safety regulations
- Determine potential risks before using warehouse equipment
- Receive and follow directions given by a supervisor
- Review documentation and work procedures
- Put items in envelopes or boxes and seal them shut
- Update inventory after deliveries are sent out
- Label order shipments for quick identification
- Keep warehouse clean and organized
- Perform regular inspection of orders to ensure they are accurate and ready for shipment
- Communicate with colleagues to maximize work completion
- Load delivery trucks and other vehicles
Loss Prevention
Target
10.2017 - 08.2019
- Support sales by welcoming and engaging guests and team members at the front of store and on the sales floor; help guests find the products they are looking for in-store and online
- Lead a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property
- Respond to and accurately document security incidents
- Understand and leverage escalation tools for guest issues in order to provide a safe and secure environment for our team members and guests
- Conduct productive merchandise recoveries and provide apprehension support as needed, strictly adhering to AP policies and procedures and AP leadership guidance
- Prevent theft and shortage at the front of store by performing receipt checks for exposed high-dollar merchandise
- Submit appropriate documentation in the system for all incidents following AP policy and procedures
- Understand and appropriately use the video system
- Train team members to apply merchandise protection and audit execution
- Teach and train team members on operational shortage focus area opportunities as directed by AP leadership
- Execute shortage action plans set by AP leadership to minimize shortage in focus areas
- Model working safely while maintaining a clean store for guests and team members
- Provide service and a shopping experience that meets the needs of the guest
- Demonstrate a culture of ethical conduct, safety and compliance
- Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices.
- All other duties based on business needs
Security
G4S Secure Solutions
01.2015 - 10.2017
- Recognize the importance of all customers and the role every G4S Employee plays in influencing our client’s and their customers’ perceptions. While engaged in security operations, it is a G4S employee’s responsibility to be professional, reliable, credible, responsive and friendly while maintaining a professional security posture.
- Ensure that all safety and emergency procedures are followed in response to fire alarms and or site emergencies.
- Demonstrate an active interest in promoting safety consciousness in the workplace.
- Respond and react to any and all emergency situations that may occur at the workplace and client facilities within the scope of a G4S security guard.
- Maintain complete, accurate and up to date, patrol notes, incident reports and information management system (Secure Trax, RISK360 ) entries needed
Premise Technician
AT&T
01.2013 - 01.2015
- Oversaw the provision of installation services, including cable, internet, and phone systems for AT&T
- Developed expertise in wiring for various types of properties
- Leveraged problem-solving skills to troubleshoot service issues effectively
- Positively impacted customer satisfaction through efficient problem resolution
- Bolstered AT&T's service delivery reputation through consistent high-quality work
- Eager to tackle new challenges, I thrive on learning and applying new skills with a positive attitude.
Education
Associate of Arts - Power Plant Technology
Tyler Junior College
Troup, TXSkills
- Team collaboration
- Quality Control
- Risk Assessment
- Inventory Management
- Safety Compliance
- Security
- Operational Excellence
- Forklift operation
- Heavy lifting
- Order fulfillment
Timeline
Level 3 Commissioned Security Officer
My Armour Services
03.2024 - 03.2025
Order Selector
U.S Foods
08.2022 - 03.2024
Reach Truck/Order Selector/Lead
Capstone
08.2019 - 04.2026
Loss Prevention
Target
10.2017 - 08.2019
Security
G4S Secure Solutions
01.2015 - 10.2017
Premise Technician
AT&T
01.2013 - 01.2015
Associate of Arts - Power Plant Technology
Tyler Junior College