Tierra Hurtado
Denver,CO
Summary
Dedicated professional with experience at Rocky Mountain Gastroenterology, excelling in appointment scheduling and electronic health records management. Proven ability to enhance patient satisfaction through effective communication and critical thinking. Recognized for maintaining accurate records and fostering strong relationships with patients and staff, ensuring seamless coordination of care.
Overview
6
6
years of professional experience
Work History
Caregiver
Excellent personal Homecare
Denver, Colorado
08.2019 - Current
- Assisted clients with daily living activities and personal hygiene needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Built strong and trusting rapport with clients and loved ones.
Procedure Scheduler
Rocky mountain gastroenterology
Denver, Colorado
10.2022 - 05.2024
- Scheduled patient appointments using electronic health record systems.
- Maintained accurate records of patient interactions and appointment details.
- Performed administrative duties such as filing paperwork and entering data into computer systems.
- Assisted patients in filling out pre-appointment paperwork.
- Maintained communication with providers, technicians, and other staff members on a daily basis.
- Coordinated scheduling for multiple physicians across various specialties, balancing patient needs and doctor availability.
Education
High School Diploma -
Community College of Denver
Denver, CO06-2025
Skills
- Electronic health records
- Appointment scheduling
- Interpersonal communication
- Data entry
- Time management
- Critical thinking
- Patient registration
- Computer skills
- Telephone etiquette
- Medical terminology
- Customer service
- Scheduling coordination
- Multi-line phone systems
- Effective communication
Timeline
Procedure Scheduler
Rocky mountain gastroenterology
10.2022 - 05.2024
Caregiver
Excellent personal Homecare
08.2019 - Current
High School Diploma -
Community College of Denver
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