Tierra Jackson
Goose Creek,SC
Summary
Goal-oriented parent volunteer caring with students of different learning levels and backgrounds. Always ready to step in and positively impact student learning or assist with timely support. Reliable in maintaining orderly spaces and preparing daily materials. An experienced volunteer committed to providing students with tools and resources to succeed academically. Highly organized and detail-oriented with passion for helping children reach academic goals. Furthermore, experienced professional passionate about creating compelling content and driving engagement. Talented at crafting dynamic stories, informative articles and persuasive copy that resonate and inspires readers.
Overview
9
9
years of professional experience
Work History
Author
Self Employed Writer
01.2021 - Current
- Organized material to research and complete writing tasks.
- Wrote compelling and clear stories under tight deadlines.
- Completed thorough research into assigned topics.
- Published children's book entitled Tapasaurus the Rapping Dinosaur.
- Worked on creative brand messaging, campaigns and creative brainstorming.
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Published and adult novelette entitled The Story of Jamie.
- Sold nearly 100 copies to date
- Conducted over 500 hours of research and writing of 2 self published books.
- Maintained informative social media to help further storylines and promote future events
Freelance Editing
Self Employed Services
01.2021 - Current
- Researched content and grammatical issues to check accuracy of information.
- Checked and corrected grammatical and spelling errors in diverse documents.
- Revised work to identify missed mistakes before completing assigned assignments.
- Proofread, edited and evaluated final copy to verify content aligned with established guidelines.
Volunteer
Devon Forest Elementary
08.2022 - 05.2023
- Assisted with special events and programs.
- Assisted in classroom play and socialization skills.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Coordinated food, clothing, and household items for disadvantaged individuals and families.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Assisted once weekly for entirety of school year.
Customer Service Representative
Adecco Staffing
01.2014 - 06.2015
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Managed over 50 customer calls per day.
- Educated customers about billing, payment processing and support policies and procedures
- Responded proactively and positively to rapid change
Education
Bachelor of Arts - English
Gordon State College
Barnesville, GA05.2014
Certificate of Completion - Computer Software
Flint River Technical College
Thomaston, GASkills
- Informational Outlines
- Copywriting, Editing and Review
- Internet Media Advertising
- Reading Comprehension
- Taking Messages
- Administrative Support
- Volunteer Program Assistance
- Communication
- Teacher Assistance
- Staff Assistance
Timeline
Volunteer
Devon Forest Elementary
08.2022 - 05.2023
Author
Self Employed Writer
01.2021 - Current
Freelance Editing
Self Employed Services
01.2021 - Current
Customer Service Representative
Adecco Staffing
01.2014 - 06.2015
Bachelor of Arts - English
Gordon State College
Certificate of Completion - Computer Software
Flint River Technical College
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