Tierra Johnson
North Brunswick,New Jersey
Summary
Accomplished worker bringing extensive experience connecting clients with resources. Offers organizational skills and multitasking abilities required to effectively coordinate resources, prioritize cases, and manage high-volume daily workloads.
Overview
9
9
years of professional experience
Work History
VA HUDVASH CASE MANAGER
Carlos Lopez Associates
Lyons, New Jersey
09.2024 - Current
- Assessed veterans' housing, health, and support needs, and developed personalized service plans.
- Coordinated with housing authorities to secure Section 8 vouchers and rental assistance.
- Connected veterans with medical, mental health, and vocational services.
- Provided crisis intervention and eviction prevention support.
- Advocated for veterans' rights and educated on housing benefits.
- Maintained accurate case records and reported progress to stakeholders.
- Built relationships with community organizations and landlords to secure housing opportunities.
REFUGEE CASE MANAGER
Interfaith Rise
Highland Park, NJ
09.2021 - 03.2024
- Provide high-quality case management services for all arriving refugees
- Coordinate and deliver all necessary services within the 90-day service time period post-arrival
- Work with the Volunteer Coordinator to connect volunteer community members with clients to continue as point-people for families to ensure a continuum of care post-90-days
- Help refugee youth and their families connect to the larger community, cultivate cultural awareness for both the refugees and the communities in which they resettle, promote civic engagement, and enhance language skills
- Provide families with culturally and linguistically appropriate materials on programs or activities, translation services, and interpreter services
- Provide family connection to services and benefits
- Facilitate family participation/enrollment in programming that supports integration into the community, such as English as a Second Language (ESL) sessions, mentoring, and group activities
- Collect and input client and case management data as needed using Apricot and other systems
MENTAL HEALTH CASE MANAGER
Triple C Housing
North Brunswick, NJ
08.2020 - 09.2021
- Provide outreach to shelters, train station, other identified locations
- Provide intensive community-based services to seriously and persistently mentally ill consumers in the community who are experiencing homelessness
- Provide intensive community-based services to seriously and persistently mentally ill consumers in the community for up to 1 year following housing
- Facilitate service linkage in the mental health and non-mental health, health system; coordinating and integrating services from multiple providers, housing
- Provide direct service support including; transportation, coordinating treatment team meeting; filing applications for services; aggressive advocacy; escort to appointment; daily living skill remediation and money management
- Develop and maintain collaborative relationships with landlords, boarding home operators and other providers of housing resources
- Maintain an electronic consumer clinical record that accurately reflects all services provided on a timely basis and meets Agency and funding source standards
- Complete Daily Activities in the electronic clinical record (Care Logic and HMIS)
- Compile and maintain an inventory of temporary and long-term housing services and providers
- Participate with staff meeting and other program meetings/activities
Residential Counselor (part-time)
Triple C
North Brunswick
08.2020 - 08.2021
- Provide direct care and daily living support to individuals with developmental and intellectual disabilities in a residential setting
- Assist residents with activities of daily living (ADLs) including bathing, dressing, grooming, and meal preparation
- Administer medications and monitor health conditions in accordance with care plans and agency policies
- Implement individualized service plans (ISPs) to support residents’ goals, independence, and overall well-being
- Support residents in developing life skills such as communication, social interaction, and community integration
- Ensure a safe, clean, and structured living environment at all times
- Monitor and document residents’ behaviors, progress, and any incidents in required systems/logs
- Provide crisis intervention and behavioral support when needed
- Transport residents to medical appointments, recreational activities, and community outings
- Collaborate with case managers, healthcare providers, and family members to ensure quality care
- Maintain compliance with state regulations and agency standards
THERAPEUTIC VISITATION COUNSELOR
Catholic Charities
New Brunswick, NJ
08.2018 - 08.2020
- Provide Supervised Visitation in a therapeutic/supportive environment
- Provide psychoeducational interventions to biological parents and their children working towards family reunification
- Write reports on visitations and log it in to MyEVOLV
- Complete in home assessments and schedule visits
- Provide transportation for children
CHILDCARE COUNSELOR
Bonnie Brae
Liberty Corner, NJ
07.2017 - 08.2018
- Supervise all the residents
- Mentor all of the residents
- Council all of the residents
- Room searches
- Reporting in the log bog of the residents whereabouts every fifteen minutes
- Creating a program schedule with activities throughout the week
- Restrain residents when behavior is out of control
Education
Master of Arts (M.A.) - Evangelism and Missions
Regent University
Virginia Beach05-2024
Bachelor of Arts (B.A.) - Criminal Justice
Clayton State University
Georgia05-2017
High School Diploma - undefined
Edison High School
New Jersey06-2012
Skills
- Decision Making
- Stress Management
- Creative Thinking
- Positive Attitude
- Problem Solving
- Time Management
- Case Planning
- Crisis Intervention
- Active Listening
- Public Speaking
- Communications
- Data Entry and Analysis
Timeline
VA HUDVASH CASE MANAGER
Carlos Lopez Associates
09.2024 - Current
REFUGEE CASE MANAGER
Interfaith Rise
09.2021 - 03.2024
Residential Counselor (part-time)
Triple C
08.2020 - 08.2021
MENTAL HEALTH CASE MANAGER
Triple C Housing
08.2020 - 09.2021
THERAPEUTIC VISITATION COUNSELOR
Catholic Charities
08.2018 - 08.2020
CHILDCARE COUNSELOR
Bonnie Brae
07.2017 - 08.2018
Bachelor of Arts (B.A.) - Criminal Justice
Clayton State University
High School Diploma - undefined
Edison High School
Master of Arts (M.A.) - Evangelism and Missions
Regent University