Monteza Wilkerson
Detroit
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Childcare Provider
Passion for People
02.2025 - Current
- Taught children to organize toys, wash hands, and share by leading by example.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Janitor
Forge Industrial Staffing
01.2021 - 05.2022
- Maintained floor cleaning and waxing equipment.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Kept building spaces premises clean inside and outside.
Cashier
Sam's Club
02.2021 - 03.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
Customer Service Representative
Walmart
03.2020 - 01.2021
- Responded to customer requests for products, services, and company information.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Managed timely and effective replacement of damaged or missing products.
- Identified and resolved discrepancies and errors in customer accounts.
Education
High School Diploma -
Clintondale High School
Detroit, MISkills
- Early education
- Child development
- Regulatory compliance
- POS systems
- Cash handling and management
- Cleaning and sanitizing
- Housekeeping
- Classroom recordkeeping
Timeline
Childcare Provider
Passion for People
02.2025 - Current
Cashier
Sam's Club
02.2021 - 03.2022
Janitor
Forge Industrial Staffing
01.2021 - 05.2022
Customer Service Representative
Walmart
03.2020 - 01.2021
High School Diploma -
Clintondale High School