Tierra Mclean
Hampton,VA
Summary
PROFESSIONAL SUMMARY
Committed Warehouse leader accustomed to managing shipping and receiving operations in high-volume warehouse environments. Organized approach to monitoring materials movements with focus on safety and productivity. Performance-oriented team player with good multitasking abilities always managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals with the ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure the Process Assistant position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Process Guide
Amazon
04.2023 - Current
- Inbound dock & Problem solve
- Dock Clerk (40 truck flips)
- Process Guide
- Maintained clean, organized and professional work environment
- Led small group sessions to help new hires review and practice concepts
- Monitored progress of new hires and adjusted instructional strategies to meet specific needs more efficiently
- Facilitated new hire engagement and collaboration to enhance learning
- Created, collected, and recorded data on new hire progress to determine next steps for success
- Mentored team members to enhance professional development and accountability in workplace
- Stepped in when PAs were not present
- Identified and resolved process issues to drive optimal workflow and business growth.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
Delivery Driver
Walmart
10.2022 - Current
- Utilized App scanner to process and ensure timely deliveries
- Maintained friendly and courteous demeanor with customers
- Delivered packages to customer doorsteps and business offices
- Completed on-time deliveries by choosing best and most efficient routes 15-20 deliveries daily.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries
- Operated vehicle safely in highly congested areas with no traffic violations
- Worked scheduled hours as required and took on available shifts during holidays and busy periods
- Managed customer inquiries and complaints in polite and professional manner
- Verified accuracy of all deliveries against order forms.
Package Handler
C&F Enterprises
06.2022 - 12.2022
- Data entry
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Followed verbal and written instructions to properly move and ship products.
- Unpacked and repacked items in different quantities and configurations for shipment.
- 300-400 packaged Items daily.
- Verified quantity and description of materials received by checking merchandise against packing list
- Verified documentation and condition of freight to assure quality standards were achieved.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions
Supervisor
Krystal Klear LLC
06.2015 - 05.2022
- Improvement
- Collected, arranged, and input information into database system.
- Managed 4-5 contracts with 10-15 employees.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
- Monitored workflow to improve employee time management and increase productivity
- Evaluated employee performance and coached and trained to improve weak areas
Inspector/Assembler
Canon U.S.A., Inc
04.2017 - 09.2017
- Data entry
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses
- Followed verbal and written instructions to properly move and ship products
- Unpacked and repacked items in different quantities and configurations for shipment
- Verified quantity and description of materials received by checking merchandise against packing list
- Verified documentation and condition of freight to assure quality standards were achieved
- Managed day to day productions
- Demonstrated excellent people skills in both client and employee relationships
- Built 3-5 parts daily.
Fire Watcher
Network Industries Inc
03.2015 - 07.2015
- Conducted quality assurance inspections on finished components and identified issues.
- Organized workstations to maximize productivity, reduce distractions and meet deadlines
- Light housekeeping
- Being able to control all hot work performed making best decision for protection of myself ,employees, and military equipment.
- Examined fire extinguishing and fire protection equipment to verify functionality and reported repairs and replacements needed
- Relayed messages about emergencies, accidents and fire hazard conditions
- Supervised staff members
- Achieved results by completing training with accuracy and efficiency.
Education
Associate Degree in Cybersecurity -
Colorado State University Global
Aurora, CO07.2024
Associate Degree - Occupational Science Massage Therapy
Centura College
Newport News, VA06.2009
HS diploma -
Warwick High School
Newport News, VA2008
Skills
- Analytical Skills
- Continuous Improvement
- Attention to Detail
- Performance Evaluation
- Decision Making
- Collaborative Mindset
- Time Management
- Strategic Planning
- Critical Thinking
Additional Information
- Willing to relocate: Anywhere
Timeline
Process Guide
Amazon
04.2023 - Current
Delivery Driver
Walmart
10.2022 - Current
Package Handler
C&F Enterprises
06.2022 - 12.2022
Inspector/Assembler
Canon U.S.A., Inc
04.2017 - 09.2017
Supervisor
Krystal Klear LLC
06.2015 - 05.2022
Fire Watcher
Network Industries Inc
03.2015 - 07.2015
Associate Degree in Cybersecurity -
Colorado State University Global
Associate Degree - Occupational Science Massage Therapy
Centura College
HS diploma -
Warwick High School
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