Summary
Overview
Work History
Education
Skills
Strengths
Timeline
Tierra Norfleet

Tierra Norfleet

Las Vegas,NV

Summary

I am inspired by the need to be a very hands-on provider to teach others the charismatic ways of life. People with great minds are meant to be creating boxes and not be in one. I communicate well with others and if questions or issues arise, I am not afraid to speak my mind. I tend to bring creativity out of others as well as myself. I believe that asking for help is not a weakness, but a strength.

Overview

11
11
years of professional experience

Work History

AV Testing Operator, Test Specialist

Motional
Las Vegas, NV
07.2021 - Current
  • Performed analysis and reporting of data collected during shift
  • Offered valuable input to refine and streamline the data collection process
  • Compiled detailed daily drive reports highlighting observations and issues.
  • Created annotations using map processing software

AP/AR Specialist

DTP Companies
Las Vega, NV
11.2017 - 07.2021
  • Sort/Distribute Mail
  • Reconcile ABR/Bank Accounts
  • Enter bills/invoices
  • Post Cash Deposits
  • Reconcile Reject/Denied Bills
  • Monitor Utility Bills
  • Count/Audit Vault Safes
  • Write SOPs for training purposes
  • Monitor Accounts Payables main email
  • Scan/Send bill and invoices to data entry team
  • Post Credit Card Deposits

Receptionist

Ticor Title
Las Vegas, NV
05.2015 - 11.2017
  • Handled incoming phone inquiries with courtesy and professionalism
  • Sorted and scanned various documents
  • Successfully managed and executed mail orders
  • Efficiently copied documents
  • Produced opening files.
  • Resolved problems by answering calls and responding to inquiries from diverse parties, utilizing active listening and open-ended questioning techniques.

Barista / Cash Register

Aramark Starbucks
Las Vegas, NV
08.2013 - 05.2015
  • Prepares a variety of different coffees and teas
  • Restocking the all of the stations
  • Cleans the equipment after closing
  • Take the orders of the customers
  • Collects and counts the money after every shift.

Education

High School Diploma -

Southeast Career Technical Academy
06.2013

Skills

  • Documentation Management
  • Reporting and Correspondence
  • Basic Mathematics
  • Customer Service
  • Collection Actions
  • Business processes and procedures
  • Sales and marketing aptitude
  • Relationship Building
  • Clear Communication
  • Organized Mindset
  • Creative Problem-Solving
  • File Management
  • Phone and Email Etiquette
  • Cash Handling
  • Account Management

Strengths

  • Motivating Others, Guidance, and Coaching
  • Writing, Cross-cultural Communication
  • Active listening, Friendliness, and Virtual collaboration
  • Systems Thinking, Perseverance, and Conflict-Resolution
  • Data analysis, Spreadsheets, and Troubleshooting
  • Record-keeping, Multitasking, Data Entry, and Stock Inventory
  • Google Workplace, Linux, Jira Software, QuickBooks NetSuite and Microsoft Office
  • Confidence and Physical Endurance

Timeline

AV Testing Operator, Test Specialist - Motional
07.2021 - Current
AP/AR Specialist - DTP Companies
11.2017 - 07.2021
Receptionist - Ticor Title
05.2015 - 11.2017
Barista / Cash Register - Aramark Starbucks
08.2013 - 05.2015
Southeast Career Technical Academy - High School Diploma,
Tierra Norfleet