Tierra Solaire
Bentonville,AR
Summary
Dynamic Licensed Health Insurance Agent with United Healthcare, excelling in client consultation and insurance sales. Proven ability to prepare accurate quotes and resolve complex issues, enhancing customer satisfaction. Skilled in regulatory compliance and time management, I thrive in fast-paced environments, delivering tailored solutions that meet diverse client needs.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Licensed Health Insurance Agent
United Healthcare- AEP Contract
Bentonville, AR
09.2021 - 12.2024
- Fielded inbound calls from customers inquiring about alternative insurance options to generate sales opportunities.
- Ensured that all documents were properly completed prior to submitting them for review.
- Consulted with customers to assess needs and match products.
- Provided customer service by responding to inquiries, resolving complaints, and processing policy changes.
- Prepared accurate quotes for prospective clients based on their individual needs.
- Remained current on latest industry trends by gaining comprehensive knowledge of financial and insurance products, services, and best practices.
- Offered information about policy and coverage details.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Operated in fast-paced and driven sales environment.
- Participated in team meetings to discuss strategies for meeting goals.
CNA
Mercy Hospital Fort Smith
Fort Smith, AR
04.2018 - 10.2019
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
CNA
Washington Regional Medical Center
Fayetteville, AR
07.2016 - 07.2017
- Responded quickly and calmly during emergencies or crisis situations within the ICU unit.
- Conducted regular rounds to assess patient status and responded promptly to any changes or alarms.
- Documented and updated patient data on electronic medical charts, maintaining accuracy and confidentiality.
- Provided direct patient care to critically ill patients in the ICU setting.
Education
Some College (No Degree) - Medical Assisting Diploma
Blue Cliff College
Fayetteville, ARSkills
- Insurance sales
- Client consultation
- Policy administration
- Coverage explanation
- Quote preparation
- Regulatory compliance
- Time management
- Problem solving
- Healthcare common procedure coding system HCPCS
- CRM software
Certification
- Life & Health Insurance License
- Medical Assisting Diploma
- BLS/ CPR
- CNA Certification
Languages
English
Professional
Timeline
Licensed Health Insurance Agent
United Healthcare- AEP Contract
09.2021 - 12.2024
CNA
Mercy Hospital Fort Smith
04.2018 - 10.2019
CNA
Washington Regional Medical Center
07.2016 - 07.2017
Some College (No Degree) - Medical Assisting Diploma
Blue Cliff College
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