Katrina Addesso
Margate
Summary
Certified Health Insurance Agent with experience in providing customer-focused insurance solutions. Skilled at navigating complex healthcare regulations, delivering clear and concise information to clients, and managing relationships with both customers and insurance providers. Strengths include understanding health insurance policies, communicating effectively, problem-solving, and making significant contributions in previous roles by improving client retention rates.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Licensed Health Insurance Agent
Grace Health Group
Coral Springs
01.2024 - 06.2025
- Educated clients on various health insurance plans and coverage options.
- Assisted clients in navigating policy applications and enrollment processes.
- Reviewed client information to ensure accurate policy selection and compliance.
- Maintained up-to-date knowledge of health insurance regulations and industry trends.
- Conducted follow-up calls to ensure client satisfaction with selected plans.
- Provided detailed explanation of policy terms, conditions, and benefits to clients.
- Provided support during open enrollment periods by answering inquiries from potential customers.
Insurance Agent
Health Insurance Agent Evolved
Deerfield Beach
11.2023 - 01.2024
- Handled Inbound calls
- Enrolled customers into the best policy based on their needs
- Effectively using Health Sherpa to enroll prospects
- Selling ACA insurance through the Marketplace
- Taking inbound and outbound calls
- Provides service to clients' changing insurance needs by selling health insurance
- Establishes productive working relationships with clients
- Develops base for long-term sources of clients
- Compiles lists of prospects
- Obtains underwriting approval by completing application for coverage.
Health Insurance Agent
E-Telequote Insurance
Fort Lauderdale
05.2023 - 10.2023
- I have completed the required training to sell Medicare products, such as Supplements and MAPD.
- Experienced in outbound and inbound.
- Know how to overcome objections.
- Using CMS as one of my tools for verifying beneficiaries' coverage.
- Easily coachable.
- Skilled at multitasking, engaging with customers while inputting certain information into the computer.
- Working in a fast-paced environment.
Health Insurance Agent
Enhance Health
Coral Springs
08.2022 - 05.2023
- Selling ACA insurance through the Marketplace
- Rewriting policies due to customers certain needs
- Taking inbound and outbound calls
- Provides service to clients' changing insurance needs by selling health insurance
- Establishes productive working relationships with clients
- Develops base for long-term sources of clients
- Compiles lists of prospects
- Obtains underwriting approval by completing application for coverage
- Enhances insurance agency reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
Education
Associate of Science - Radiology Technician
Broward College
Fort Lauderdale, FLHigh school diploma -
Coral Springs High School
Coral Springs, Florida06.2021
Skills
- Hardworking
- Excel in a fast-paced environment
- Time management
- Sales strategies
- Excellent people skills
- Insurance sales
- Certifications and licenses
- Regulatory compliance
- Software proficiency
Certification
- Licensed 2-15 Agent
Timeline
Licensed Health Insurance Agent
Grace Health Group
01.2024 - 06.2025
Insurance Agent
Health Insurance Agent Evolved
11.2023 - 01.2024
Health Insurance Agent
E-Telequote Insurance
05.2023 - 10.2023
Health Insurance Agent
Enhance Health
08.2022 - 05.2023
Associate of Science - Radiology Technician
Broward College
High school diploma -
Coral Springs High School
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