Tierrah Jackson
Raleigh,NC
Summary
Seasoned goal oriented professional looking to expand while continuing to engage, communicate, organize and instruct others. Utilizing previous experience with design facilitation and project management to guide building where opportunities present.
Overview
6
6
years of professional experience
Work History
Learning & Development Facilitator
Wells Fargo
Raleigh, NC
05.2016 - Current
- Researched, designed and implemented machine learning applications to solve business problems affecting new hires.
- Trained and mentored 500+ new personnel hired to fulfill various roles.
- Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
- Monitored day-to-day activities of 20 company employees, noting areas needing improvement and implementing plans for rectification.
- Created curriculum, instructions, documents and written tests for various types of training courses.
- Created and implemented new training initiatives such as online modules, interactive software, language labs and online programs, assuring continuous training to employees to promote long-term excellence.
- Developed and implemented updating training programs for employees.
- Decreased training time by designing effective new training programs.
- Managing risk by complying with all company policy and procedure
- Collaboration with subject matter experts to gain insight for updating training content
- Managing group and individual projects
- LMS ( using modules to build courses) Talent LMS
- Recent project where conversion of paper workbooks were eliminated by placing simulations in modules and better engaging participants
- Enrolled participants system, track progress
Education
Associate of Arts - Speech-Language Pathology
North Carolina A & T State University
Greensboro, NCSkills
- 5 years of training and development in classroom/ virtual
- Employee Interviewing & onboarding
- Excellent multitasking skills
- Strong verbal and written communication skills
- Self motivated
- Corporate analytical skillset
- Virtual Learning Management
- Managing 10-20 employees in corporate team environment
- Coaching and Development
- Corporate Training Programs
- Curriculum Design
Timeline
Learning & Development Facilitator
Wells Fargo
05.2016 - Current
Associate of Arts - Speech-Language Pathology
North Carolina A & T State University