Tierria Johnson
Porter
Summary
Dedicated case manager offering 3 years of case managing experience with children. I have experience with high risk children. Offering comprehensive background in child care, as well as strong interpersonal, organizational and computer skills. Builds client rapport and assesses needs to provide appropriate resources.
Overview
6
6
years of professional experience
Work History
Conservatorship Specialist
Texas Department of Family and Protective ServiceS
10.2024 - Current
- Maintained detailed case histories, metrics and reports to meet strict standards.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
- Documented data and completed accurate updates to case records.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
CONSERVATORSHIP SUPERVISOR
Texas Department of Family Protective Services
03.2024 - 10.2024
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Devised and implemented processes and procedures to streamline operations.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Helped meet changing demands by recommending improvements to business systems or procedures.
CPI INVESTIGATOR II
Texas Department of Family and Protective Services
10.2023 - 03.2024
- Investigated and responded to allegations of child abuse, neglect, and exploitation; conducted interviews with children, families, and other involved parties
- Conducted home visits to evaluate family dynamics; monitored compliance with court orders or voluntary service agreements
- Monitored client compliance with court orders and reported status
- Liaised between the child's home, school and medical teams to help children living with issues such as abuse and poverty
- Provided crisis intervention services in response to emergencies, skillfully managing need for housing, food, clothing, or financial assistance
- Helped parents regain their children through training, mentoring and ongoing counseling.
CONSERVATORSHIP WORKER
Texas Department of Family and Protective Services
07.2021 - 10.2023
- Investigated and responded to allegations of child abuse, neglect, and exploitation; conducted interviews with children, families, and other involved parties
- Conducted home visits to evaluate family dynamics; monitored compliance with court orders or voluntary service agreements
- Monitored client compliance with court orders and reported status
- Liaised between the child's home, school and medical teams to help children living with issues such as abuse and poverty
- Provided crisis intervention services in response to emergencies, skillfully managing need for housing, food, clothing, or financial assistance
- Helped parents regain their children through training, mentoring and ongoing counseling.
PAROLE OFFICER
Texas Department of Criminal Justice
02.2020 - 07.2021
- Administered routine drug and alcohol tests to check their compliance with substance abuse limitations
- Coordinated treatment services for medical, mental health and substance abuse treatments based on the individual situation of each offender.
CORRECTIONAL OFFICER
Texas Department of Criminal Justice
08.2019 - 02.2020
- Initiated remedial or court action to manage their noncompliance with the established terms
- Worked with offenders to help them understand how substance abuse and anger management issues affect criminal behavior
- Modeled good behaviors to promote safe and positive interactions between inmates and staff
- Observed inmates continuously to maintain safety and enforce facility rules
- Intervened in inappropriate situations to eliminate unauthorized behaviors and restore order
- Supervised and documented movement of inmates by transporting or escorting to and from detention facilities, programs, and community services.
Education
Bachelor of Administrative Studies - Accounting
Texas Southern University
Houston, TX05-2019
Skills
- Verbal communication
- Problem-solving
- Research
- Prioritization
- Resource Management
- Detail orientation
- Service planning
- Case management
References
References available upon request
Timeline
Conservatorship Specialist
Texas Department of Family and Protective ServiceS
10.2024 - Current
CONSERVATORSHIP SUPERVISOR
Texas Department of Family Protective Services
03.2024 - 10.2024
CPI INVESTIGATOR II
Texas Department of Family and Protective Services
10.2023 - 03.2024
CONSERVATORSHIP WORKER
Texas Department of Family and Protective Services
07.2021 - 10.2023
PAROLE OFFICER
Texas Department of Criminal Justice
02.2020 - 07.2021
CORRECTIONAL OFFICER
Texas Department of Criminal Justice
08.2019 - 02.2020
Bachelor of Administrative Studies - Accounting
Texas Southern University
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