Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiesha Wallace

Trenton,NJ

Summary

Driven Patient Care Coordinator adept at planning care, coordinating interdisciplinary teams, and making strategic improvements. Decisive leader and creative problem solver with many years of healthcare experience.

Overview

10
10
years of professional experience

Work History

Patient Care Coordinator

Penn Medicine Becker ENT & Allergy
Lawrenceville, NJ
04.2022 - Current
  • Maintained accurate records of all patient care activities using electronic health record systems
  • Collaborated with interdisciplinary teams to ensure effective delivery of services
  • Performed insurance verification
  • Assisted physicians in performing various procedures related to patient care needs
  • Ensured that all necessary documentation was completed accurately and submitted in a timely manner
  • Scheduled evaluations and procedures for patients
  • Scheduled appointments for patients and coordinated follow-up visits as needed
  • Monitored patients' vital signs including temperature, blood pressure, pulse rate, respiration rate, height, weight
  • Organized patient charts for surgical procedures and ensured accuracy of all documents
  • Provided assistance with post-operative care plans according to physician's orders
  • Scheduled pre-operative appointments with patients, obtained consent forms and collected necessary insurance information

Patient Access Associate

Penn Medicine Princeton Health
Princeton, NJ
07.2017 - 04.2022
  • Entered medical codes into the electronic health record system accurately
  • Processed payments for services rendered including co-pays and deductibles
  • Maintained an organized filing system for patient information and documentation
  • Assisted with registration of new patients and updating existing patient records
  • Collaborated with other staff members to ensure accuracy of patient data entered into the computer system
  • Greeted patients and visitors in a friendly, professional manner
  • Performed administrative tasks such as scanning documents into the EHR system

Medical Assistant/Surgical Coordinator

Capital Health Medical Center
Hopewell, NJ
11.2014 - 07.2017
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans
  • Registered new patients into practice management software program accurately entering demographic information
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
  • Responded to patient callbacks and phone-in prescription refill requests
  • Scheduled pre-operative appointments with patients, obtained consent forms and collected necessary insurance information

Education

Certificate - Medical Assistant

CDM Institute
Lawrenceville, NJ
06-2009

Skills

  • Proficient in EMR system
  • Customer service
  • Medical instrument sterilization
  • Patient care
  • HIPAA compliance
  • Specimen collection and processing
  • Insurance verification
  • CPT coding
  • ICD-10 coding
  • Medical terminology

Timeline

Patient Care Coordinator

Penn Medicine Becker ENT & Allergy
04.2022 - Current

Patient Access Associate

Penn Medicine Princeton Health
07.2017 - 04.2022

Medical Assistant/Surgical Coordinator

Capital Health Medical Center
11.2014 - 07.2017

Certificate - Medical Assistant

CDM Institute

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Tiesha Wallace