Tiesha Young
Gainesville
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to prioritize responsibilities as well as troubleshooting and resolving hardware issues.
Overview
8
8
years of professional experience
Work History
Outbound Sales Consultant
Windstream
09.2022 - Current
- Deliver scripted sales talks to customers reached via manual and automatic dialing systems.
- Make 60 cold calls per day averaging 3 sales per day
- Achieve monthly sales goals consistently by promoting product benefits and enrolling new clients.
- Built strong client relationships through consistent follow-up, addressing concerns, and providing tailored solutions.
Licensed Nail Technician
The Village At Gainesville
07.2020 - 09.2023
- Manage appointment schedules efficiently to ensure timely and organized service delivery.
- Utilize appropriate techniques and products for residents with special health conditions, such as diabetes or circulatory issues.
- Report any concerns about residents' nail or skin health to nursing staff.
- Adhere to all nursing home policies and procedures.
Receptionist
City College
06.2017 - 05.2019
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
- Kept records in CRM to maintain customer data.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Waitress
Cracker Barrel Restaurant
06.2016 - 06.2017
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Education
License Claims Adjuster - Insurance
Florida State College At Jacksonville
Jacksonville, FL01.2023
Bachelor Of Administrative Studies - Business Administration And Management
Florida Agricultural And Mechanical University
Tallahassee, FL06.2020
Licensed Nail Specialist -
Bly's School of Cosmetology
Gainesville, FL05.2018
High School Diploma -
Gainesville High School
Gainesville, FL05.2016
Skills
- Verbal and written communication
- Proficient in Microsoft Office
- Problem-solve
- Active Listening
- Dependable
- Organizational Skills
Timeline
Outbound Sales Consultant
Windstream
09.2022 - Current
Licensed Nail Technician
The Village At Gainesville
07.2020 - 09.2023
Receptionist
City College
06.2017 - 05.2019
Waitress
Cracker Barrel Restaurant
06.2016 - 06.2017
License Claims Adjuster - Insurance
Florida State College At Jacksonville
Bachelor Of Administrative Studies - Business Administration And Management
Florida Agricultural And Mechanical University
Licensed Nail Specialist -
Bly's School of Cosmetology
High School Diploma -
Gainesville High School
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