- Drawing and Painting
- Music
- Dance
- Fashion
Tiffanee Santiago
Brooklyn
Summary
Proven to excel in customer engagement, I leveraged strong improvisational skills at Walt Disney World Resort to significantly enhance guest satisfaction. A quick learner with a solid work ethic, I adeptly managed financial transactions and customer relations, showcasing integrity and responsiveness. My ability to adapt and deliver high-quality performances underlines my commitment to excellence.
Overview
3
3
years of professional experience
Work History
Merchandise Cashier
Radio City Christmas Spectacular
09.2024 - Current
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Resolved customer complaints in professional and timely manner.
- Greeted customers and provided outstanding customer service.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
Sales Associate
Alo Yoga
12.2023 - 03.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Character Performer
Walt Disney World Resort
01.2022 - 10.2022
- Developed strong improvisational skills, enabling seamless adaptation to unexpected situations during live performances.
- Participated in rehearsals, refining acting skills and perfecting character portrayals for optimal audience engagement.
- Delivered exceptional customer service by interacting with guests in character both on stage and off stage, enhancing their overall experience.
- Achieved increased guest satisfaction through consistent, high-quality performances in character roles.
Education
No Degree - Psychology
Hunter College
New York, NY12-2025
Skills
- Strong work ethic
- Integrity and honesty
- Responsiveness
- Quick learner
Interests
Timeline
Merchandise Cashier
Radio City Christmas Spectacular
09.2024 - Current
Sales Associate
Alo Yoga
12.2023 - 03.2024
Character Performer
Walt Disney World Resort
01.2022 - 10.2022
No Degree - Psychology
Hunter College
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