Tiffaney Cherry
Richardson,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level system administrator and platform app builder position. Self-motivated as well as collaborative with excellent interpersonal and communication skills across diverse groups. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
2
2
Certifications in Salesforce
Work History
Credentialing Coordinator ( Remote)
Rural Physicians Group
Greenwood Village, CO
03.2022 - Current
- Received and evaluated applications to look for missing and inaccurate information.
- Maintained accurate files, records and credentialing documents in well-maintained databases using MDstaff.
- Worked closely with practitioners to help each obtain privileges at assigned healthcare facilities
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Tracked expiration dates on documents and communicated with appropriate staff to avoid late filing.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
IT Support Analyst - Contracted (Remote)
CHI Health
Lincoln, NE
03.2022 - 09.2022
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Tested functionality, performed debugging and carried out modifications to conduct quality checks.
- Supported users with software, hardware and network issues.
- Answered customer support inquiries via specialized ticket tracking platforms.
- Created user accounts and managed access control.
Credentialing Specialist (Remote)
TeleSpecialists, LLC
Fort Myers, FL
03.2021 - 03.2022
- Conducted primary source verifications such as background checks and board certifications..
- Completed field checks to verify licenses and permits for various business.
- Communicated effectively with various parties each day using polished interpersonal and active listening skills.
- Tracked expiration dates on documents and communicated with appropriate staff to avoid late filing.
- Maintained accurate files, records and credentialing documents in well-maintained databases using MDstaff
- Worked closely with practitioners to help each obtain privileges at assigned healthcare facilities
- Enrolled providers and Medicaid, Medicare and private insurance plans.
- Exceeds required 85% quality scores per quarter.
Credentialing Manager (Remote)
CredMasters
Decatur, TX
05.2019 - 03.2021
- Managed over 30 office meetings and client appointments
- Improved office efficiency by effectively managing internal communications and correspondence.
- Developed and initiated projects, including managing costs, schedule and performance.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Used credentialing expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Received and evaluated applications to look for missing and inaccurate information.
Provider Enrollment Specialist
Aprima RCM
Richardson, TX
09.2018 - 04.2019
- Prepared and processed provider enrollments
- Contacted insurance carriers to obtain information regarding denials.
- Used Practice Management System to maintain over 100 candidate files and file notes.
- Communicated with people from various cultures and backgrounds, using active listening and interpersonal talents to ensure consistency.
- Inputted all gathered information and researched data on applicants into computer system using Practice Management System.
CREDENTIALING EXECUTIVE (Remote Contract)
BIZMATICS PROGNOCIS
SAN JOSE, CA
04.2018 - 08.2018
- Assisted in writing of new client contracts
- Sent out weekly updates to clients with file status
- Enrolled providers and Medicaid, Medicare and private insurance plans
- Obtained NPI numbers for providers and facilities and updated existing profiles
- Generated and updated complete and accurate employee files for Medical practitioners group with over 15 employees
- Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols
Privileging Coordinator
SOUND PHYSICIANS
WESTLAKE, TX
11.2016 - 04.2018
- Credentialed physicians, practitioners and RNs
- Scheduled drug screens and physicals.
- Interpreted Immunizations/tiers
- Tracked expiration dates on documents and communicated with appropriate staff to ensure that files were received before expiration
- Performed duties for clients to obtain privileges at assigned healthcare facilities
- Managed and maintained over 100 files, records and credentialing documents in well-maintained databases using Salesforce
- Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols
HEALTH UNIT COORDINATOR
TEXAS HEALTH PRESBYTERIAN HOSPITAL
ROCKWALL, TX
08.2013 - 11.2016
- Provided care for 6-patient unit, coordinating day-to-day hygiene, feeding and quality of life functions
- Communicated with patients, ensuring that medical information was kept private
- Discussed medical histories with patients in effort to provide most effective medical advice
- Entrusted to handle confidential and sensitive situations in professional matter
- Used Epic Systems to maintain records of services performed and apparent condition of patients
Education
BUSINESS ADMINISTRATION
Richland College
Dallas, TXSkills
- Certified Salesforce Administrator
- Certified Platform App Builder
- Proficient in Excel
- Database management software
- Software applications
- Technical Analysis
- Network Hardware and Software Maintenance
Certification
- Salesforce Certified Administrator - 11/2022
- Salesforce Certified Platform App Builder - 12/2022
Timeline
Credentialing Coordinator ( Remote)
Rural Physicians Group
03.2022 - Current
IT Support Analyst - Contracted (Remote)
CHI Health
03.2022 - 09.2022
Credentialing Specialist (Remote)
TeleSpecialists, LLC
03.2021 - 03.2022
Credentialing Manager (Remote)
CredMasters
05.2019 - 03.2021
Provider Enrollment Specialist
Aprima RCM
09.2018 - 04.2019
CREDENTIALING EXECUTIVE (Remote Contract)
BIZMATICS PROGNOCIS
04.2018 - 08.2018
Privileging Coordinator
SOUND PHYSICIANS
11.2016 - 04.2018
HEALTH UNIT COORDINATOR
TEXAS HEALTH PRESBYTERIAN HOSPITAL
08.2013 - 11.2016
BUSINESS ADMINISTRATION
Richland College
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