TIFFANEY DIXSON
Jackson,Ms
Summary
Hardworking motivated team player who focus on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.
Overview
20
20
years of professional experience
Work History
ASSISTANT STORE MANAGER
Advance Auto Parts
Jackson, MS
09.2017 - Current
- Established customer relationships to generate more business, maintain store profitability and expand brand loyalty.
- Supervised daily operations to enhance customer service and store efficiency.
- Managed inventory levels using advanced stock management systems to optimize product availability.
- Resolved customer inquiries and complaints effectively, enhancing overall satisfaction rates.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
CALL CENTER REPRESENTATIVE
Comcast
Jackson, MS
01.2013 - 08.2017
- Multitasked to resolve inquiries in real time, whilst giving customers full attention.
- Entered and updated customer data to create and modify account information.
- Answered clients' questions and presented product value propositions to promote purchases.
- Persuaded potential customers to make purchases during sales promotions.
DATA ENTRY CLERK
SC Auto Repair
Jackson, MS
04.2009 - 12.2012
- Typed information and data provided by customers, verifying data integrity and completeness for recordkeeping accuracy.
- Provided consistent, reliable information to customers and team members.
- Stored completed documents in appropriate locations.
- Selected materials needed to complete work assignments.
Elderly Caregiver
Private Residence
Jackson , Ms
08.2005 - 04.2009
- Administered daily medication and assisted with medical appointments for patient.
- Provided companionship and emotional support, enhancing clients' quality of life.
- Assisted with daily living activities.
- Monitored clients' health conditions and reported changes to healthcare professionals.
- Developed individualized care plans based on clients' unique needs and preferences.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Maintained clean, safe, and well-organized patient environment.
- Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.
Education
HIGH SCHOOL DIPLOMA - undefined
Bailey Magnet
Jackson, MS05.2003
Skills
- Staff management
- Inventory control
- Operations management
- Customer account updates Product knowledge
- Document scanning
- 10-key entry
- Verify data
LANGUAGES
English
Timeline
ASSISTANT STORE MANAGER
Advance Auto Parts
09.2017 - Current
CALL CENTER REPRESENTATIVE
Comcast
01.2013 - 08.2017
DATA ENTRY CLERK
SC Auto Repair
04.2009 - 12.2012
Elderly Caregiver
Private Residence
08.2005 - 04.2009
HIGH SCHOOL DIPLOMA - undefined
Bailey Magnet