Tiffaney Tidwell
Detroit,USA
Summary
Experienced with providing personal care and support to individuals in need. Utilizes effective communication and empathetic approaches to enhance client well-being. Knowledge of best practices in patient care ensures consistently high-quality service.
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Knowledgeable Desired Position with solid background in patient safety and well-being. Proven ability to monitor patients effectively, ensuring safe and secure environment. Demonstrated skills in communication and attentiveness.
Overview
11
11
years of professional experience
Work History
Direct Care Worker
Creative Lifestyles
Sterling Heights, MI
03.2024 - 05.2026
- Assisted individuals with daily living activities, promoting independence and enhancing quality of life.
- Implemented personalized care plans to address specific needs and preferences of clients.
- Collaborated with multidisciplinary teams to assess client progress and adjust care strategies accordingly.
- Provided emotional support to clients, fostering a compassionate and nurturing environment.
- Maintained clean, safe, and well-organized patient environment.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
Patient Safety Sitter
St. John Henry Ford Hospital
Detroit, MI
12.2022 - 08.2023
- Monitored patient behavior to ensure safety and compliance with care protocols.
- Assisted nursing staff in managing high-risk patients' needs effectively.
- Documented patient observations and reported concerns to healthcare teams promptly.
- Implemented de-escalation techniques to manage potentially volatile situations.
- Trained new staff on patient safety practices and emergency procedures.
- Streamlined reporting processes for incidents, improving response time and documentation accuracy.
- Assisted in preventing falls and injuries by promptly responding to patient needs and requests for assistance.
- Promoted a calm environment by utilizing therapeutic communication techniques with patients experiencing anxiety or agitation.
- Supported nursing staff by assisting with activities of daily living, including bathing, dressing, toileting, and feeding as needed.
- Demonstrated a strong commitment to teamwork through effective communication, active listening, and timely response to requests from nursing staff members or other healthcare professionals.
- Recognized signs of medical emergencies or changes in patient condition, immediately notifying appropriate healthcare professionals for intervention as needed.
Front Desk Receptionist
Villa at City Center
Warren, MI
09.2021 - 06.2022
- I greet visitors I make doctor appointments transfer calls issue out Covid testing take temperature, look up patients information on the computer
Front Desk Receptionist
St. Joseph's Manor
Detroit, MI
10.2015 - 05.2017
- Jock down paperwork, answer the phone, greet visitors, attend to residents hand out checks, check all security exit doors.
Education
12th - General studies
Denby High School
Detroit, MI06.1999
Skills
Front Desk (over 10 plus years of experience)
Medical Records
Medical Office Experience
Home Care
Medical Scheduling
Patient Care
Caregiving
Customer service
Computer skills
Additional Information
I have receptionist computer skills as well as patient attendant, dietary as well well as home care skills.
Timeline
Direct Care Worker
Creative Lifestyles
03.2024 - 05.2026
Patient Safety Sitter
St. John Henry Ford Hospital
12.2022 - 08.2023
Front Desk Receptionist
Villa at City Center
09.2021 - 06.2022
Front Desk Receptionist
St. Joseph's Manor
10.2015 - 05.2017
12th - General studies
Denby High School