Tiffaney Mummey
Bloomfield
Summary
Experienced with legal and marketing research, database management.
Overview
20
20
years of professional experience
Work History
Marketing & Communications Specialist
GREENBERG TRAURIG LLP
Florham Park, NJ
11.2019 - Current
- Assist the Marketing Intelligence team with resolving attorney requests and monitoring the firm’s request management software
- Create reports and perform research in internal and external databases like Courthouse News, CapIQ, MonitorSuite, Pitchbook, Orbis, Bloomberg and Westlaw
- Manage the firm’s ERM and generate reports and compile contact lists for Marketing and attorneys
- Work closely with European Marketing staff to implement a new CRM and offer guidance from a data steward perspective
- Collaborated with the Chief Marketing Officer, Chief Communications Officer and Chief Information Officer to implement a US ERM
- Performed extensive ERM system testing and worked with vendor to resolve technical issues
- Determined best practices for handling and processing firm contact data
Business Development Systems Coordinator
CRAVATH, SWAINE & MOORE LLP
New York, NY
02.2017 - 11.2019
- Researched, verified and updated employment and contact information for firm contacts in InterAction
- Managed InterAction ticketing system and handled partner contact updates
- Ran contact and activity reports for partners and business development staff for pitches and events
- Compiled daily reports on C-Suite changes at client and prospective client companies
Senior Online Content Coordinator
NEW YORK CITY BAR ASSOCIATION
New York, NY
09.2015 - 02.2017
- Managed project to switch over to new internal content management system: supervised the transition of online programs from outside partners to new system; led project status meetings with director; sent weekly summary reports to developers to ensure on-time conversion to new system
- Worked with developers to resolve technical issues and improve user experience
- Scheduled webcasts, uploaded on-demand programs and updated online catalog in IMIS and Freestone
- Monitored webcasts and provided technical assistance to customers and program faculty
- Updated monthly online usage and revenue reports for executive director
- Managed high-volume customer service calls, CLE program registrations, CD and DVD orders, payments and customer complaints, while maintaining inventory of products and updating online products catalog
Online Coordinator & Marketing Associate
NEW YORK CITY BAR ASSOCIATION
New York, NY
07.2012 - 09.2015
Audiovisual & Customer Service Coordinator
NEW YORK CITY BAR ASSOCIATION
New York, NY
06.2006 - 07.2012
Production Coordinator Assistant
NEW YORK CITY BAR ASSOCIATION
New York, NY
02.2006 - 06.2006
Education
BA - English
BARNARD COLLEGE, COLUMBIA UNIVERSITY
New York, NY02-2006
Skills
- Proficient in Microsoft Office Suite, including Word, Excel and PowerPoint
- Excellent verbal and written communication skills
- Ability to operate in a high-volume, fast-paced environment
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Time management
Timeline
Marketing & Communications Specialist
GREENBERG TRAURIG LLP
11.2019 - Current
Business Development Systems Coordinator
CRAVATH, SWAINE & MOORE LLP
02.2017 - 11.2019
Senior Online Content Coordinator
NEW YORK CITY BAR ASSOCIATION
09.2015 - 02.2017
Online Coordinator & Marketing Associate
NEW YORK CITY BAR ASSOCIATION
07.2012 - 09.2015
Audiovisual & Customer Service Coordinator
NEW YORK CITY BAR ASSOCIATION
06.2006 - 07.2012
Production Coordinator Assistant
NEW YORK CITY BAR ASSOCIATION
02.2006 - 06.2006
BA - English
BARNARD COLLEGE, COLUMBIA UNIVERSITY