Tiffani Blake
Joliet,IL
Summary
Dedicated truck driver with extensive experience at All in, skilled in route optimization and vehicle inspection. Proven track record of maintaining safety compliance while achieving timely deliveries. Strong communicator adept at problem-solving, ensuring operational efficiency and customer satisfaction. Committed to excellence in logistics and transportation services.
Overview
14
14
years of professional experience
Work History
Truck Driver
All in
05.2025 - 10.2025
- Operated commercial vehicles to transport goods safely and efficiently.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Maintained accurate delivery logs and documentation for operational efficiency.
- Communicated effectively with dispatch to optimize route planning and delivery schedules.
Truck Driver
Westmore Carrier
09.2024 - 05.2025
- Managed cargo loading and unloading, ensuring secure handling of materials.
- Assisted in training new drivers on safety procedures and company policies.
- Demonstrated adaptability by navigating diverse road conditions and unforeseen challenges.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
Customer Service Representative
Kore/ Cook County Hospital
02.2022 - 10.2022
- Assisted customers with inquiries and resolved issues efficiently.
- Managed incoming calls, providing accurate information on services offered.
- Documented customer interactions in database systems for tracking and follow-up.
Delivery Driver
Amazon/ DSP
08.2021 - 02.2022
- Operated delivery vehicle efficiently, ensuring timely and accurate deliveries to customers.
- Managed route planning to optimize fuel consumption and minimize delivery times.
Bus Driver
Pace Bus
08.2016 - 03.2020
- Operated public transit vehicles safely, adhering to local traffic regulations and schedules.
- Communicated effectively with passengers regarding route information and service updates.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with maintenance standards.
City Carrier Assistant
USPS
09.2014 - 03.2015
- Delivered mail and packages efficiently across designated routes, ensuring timely service.
- Operated handheld scanners to track deliveries and maintain accurate records.
- Managed customer inquiries and resolved issues related to mail delivery effectively.
Customer Service Representative
ComEd
04.2012 - 09.2014
- Resolved customer inquiries and complaints through effective communication and problem-solving techniques.
- Processed sales transactions accurately using point-of-sale systems, ensuring smooth checkout experiences.
- Analyzed customer feedback to identify trends and recommend adjustments to services offered.
Education
Associate - Criminal Justice
Malcolm X College
Chicago, IL05-2013
Skills
- Call handling
- Problem resolution
- Effective communication
- Customer service
- Documentation management
- Data entry accuracy
- Customer relations
- Call center experience
- Computer proficiency
Timeline
Truck Driver
All in
05.2025 - 10.2025
Truck Driver
Westmore Carrier
09.2024 - 05.2025
Customer Service Representative
Kore/ Cook County Hospital
02.2022 - 10.2022
Delivery Driver
Amazon/ DSP
08.2021 - 02.2022
Bus Driver
Pace Bus
08.2016 - 03.2020
City Carrier Assistant
USPS
09.2014 - 03.2015
Customer Service Representative
ComEd
04.2012 - 09.2014
Associate - Criminal Justice
Malcolm X College