Tiffani Conn
Johnson City,TN
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure the needed position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Reach Financial Opener
National Debt Relief
02.2023 - 03.2024
- Resolve client inquiries, complex scenarios and concerns with confidence, relationship building and listening skills.
- Support the clients with empathy, understanding, and subject matter knowledge.
- Document client discussions clearly and concisely
- Present settlement proposals to clients for approval.
Patient Service Representative
Ballad Health Urgent Care
12.2021 - 01.2023
- Checking patients in who need to see a doctor
- Printing off patient care summaries
- Checking people out
- Scheduling appointments, IT work
PBX Switchboard Operator
Central Florida Regional Hospital
12.2020 - 08.2021
- Calling emergency, and non-emergent codes and by responding to those adequately
- All communication between floors, patients, guests, and families.
- Calling for a Chaplain for traumas, and or by request.
Lead Sales Associate/Key Holder
Dollar General
08.2017 - 10.2020
- Opening, and closing the store, cash handling, key holding, checking temperatures on cooling, and refrigerators, stocking, checking in vendors, training new associates.
Non-Certified Medical Assistant
Carefirst Urgent Care
02.2017 - 07.2019
- Intake of patient
- Documentation
- Assessing patient, updating info on providers behalf
- Medical transcription of the visits.
Education
Associate of Applied Science -
Northeast State Community College
Blountville, TN 05.2001 -
No Degree - Medical Billing And Coding
Caring For Life
Jacksonville 05.2001 -
No Degree - Pharmacy Technician
Caring For Life
Jacksonville 05.2001 -
No Degree - Medical Administrative Assisting
Caring For Life
Jacksonville 05.2001 -
Associate of Applied Science - Surgical Technology
Miller-Motte Technical College
NC 05.2001 -
High School Diploma -
Lakota East High School
Liberty Township, OH 05.2001 -
High School Diploma -
Butler Technology Career Center
Hamilton, OH 05.2001 -
Skills
Customer service
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Timeline
Reach Financial Opener
National Debt Relief
02.2023 - 03.2024
Patient Service Representative
Ballad Health Urgent Care
12.2021 - 01.2023
PBX Switchboard Operator
Central Florida Regional Hospital
12.2020 - 08.2021
Lead Sales Associate/Key Holder
Dollar General
08.2017 - 10.2020
Non-Certified Medical Assistant
Carefirst Urgent Care
02.2017 - 07.2019
Associate of Applied Science -
Northeast State Community College
05.2001 -
No Degree - Medical Billing And Coding
Caring For Life
05.2001 -
No Degree - Pharmacy Technician
Caring For Life
05.2001 -
No Degree - Medical Administrative Assisting
Caring For Life
05.2001 -
Associate of Applied Science - Surgical Technology
Miller-Motte Technical College
05.2001 -
High School Diploma -
Lakota East High School
05.2001 -
High School Diploma -
Butler Technology Career Center
05.2001 -