Tiffani Jenkins
Charleston
Summary
Dedicated professional with strong customer service skills. Experienced in maintaining cleanliness and organization, ensuring high standards in guest relations and communication.
Overview
4
4
years of professional experience
Work History
Housekeeper
Marriott
Charleston, WV
11.2025 - Current
- Maintained cleanliness and organization in guest rooms and common areas.
- Utilized cleaning equipment and chemical solutions safely and effectively.
- Responded promptly to guest requests for additional supplies or services.
- Followed established procedures for sanitizing high-touch surfaces.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Conducted thorough inspections to uphold Marriott's cleanliness standards.
Crew Member
Wendy's
Charleston, WV
10.2025 - 11.2025
- Provided exceptional customer service by greeting and assisting guests promptly.
- Operated cash register efficiently, handling transactions with accuracy and speed.
- Prepared food items according to safety and quality standards, ensuring consistency in taste.
- Maintained cleanliness of dining area and kitchen, adhering to health and safety regulations.
Crew Team Member
Wendys Resturant
Princeton, WV
06.2025 - 10.2025
- Provided exceptional customer service by accurately taking orders and addressing inquiries.
- Maintained cleanliness and organization of dining area to enhance customer experience.
- Collaborated with team members to ensure efficient food preparation and timely delivery.
- Operated kitchen equipment safely while adhering to health and safety regulations.
Secretary
Appalachian Aggregates
Bluefield, VA
10.2024 - 01.2025
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Maintained electronic filing systems and categorized documents.
Server/Bartender/Prep Worker
Texas Steakhouse & Saloon
Princeton, WV
10.2022 - 01.2025
- Delivered exceptional customer service in a fast-paced environment to enhance guest satisfaction.
- Managed multiple tables efficiently while ensuring timely food and beverage delivery.
- Trained new servers on menu items, service protocols, and operational standards.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions effectively.
Secretary
Kenneth Chittum Attorney at Law
Princeton, WV
08.2022 - 01.2025
- Managed daily office operations, ensuring efficient workflow and organization of legal documents.
- Coordinated communication between clients and attorneys, enhancing client satisfaction through timely responses.
- Scheduled appointments and maintained calendars for multiple attorneys, optimizing time management and resource allocation.
- Prepared case files and legal documents, ensuring accuracy and compliance with court requirements.
Education
High School Diploma -
PikeView High School
Princeton, WV06-2013
Skills
- Teamwork
- Hospitality background
- Guest relations
- Customer service
- Verbal and written communication
- Organization
- Keyboarding skills
- Appointment scheduling
- Calendar management
- File management
- Multi-line phone systems
- Mail distribution
Timeline
Housekeeper
Marriott
11.2025 - Current
Crew Member
Wendy's
10.2025 - 11.2025
Crew Team Member
Wendys Resturant
06.2025 - 10.2025
Secretary
Appalachian Aggregates
10.2024 - 01.2025
Server/Bartender/Prep Worker
Texas Steakhouse & Saloon
10.2022 - 01.2025
Secretary
Kenneth Chittum Attorney at Law
08.2022 - 01.2025
High School Diploma -
PikeView High School