Tiffani Prades
Raleigh,North Carolina
Summary
Seeking a position to utilize my passion for teaching children and creating a safe environment for them to learn and flourish. Highly skilled in time management, child development, and creating age-appropriate learning environments. Strong communicator with solid interpersonal and organizational skills. Self-motivated and able to work both independently and as a collaborative team member.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Domestic Engineer
Personal Assistant
11.2014 - Current
- Arranged travel accommodations and itineraries for large groups
- File and organized paperwork
- Planned and scheduled meetings
- Bookkeeping and payroll
Patient Care Technician
St. Vincent's Hospital
03.2014 - 11.2014
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Collected and transported specimens to prepare for lab testing.
Lead Server
Hunt Club Subs N Grill
07.2010 - 01.2013
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Cultivated warm relationships with regular customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Customer Service Associate
Publix
06.2007 - 06.2010
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
High School Diploma -
Englewood High School
Jacksonville, FL06.2010
Skills
Soft skills:
- Communication & interpersonal skills
- Time management
- Leadership
- Customer service
- Organizational skills
- Attention to detail
Hard Skills:
- Basic Accounting
- Microsoft Excel
- Microsoft Word
Certification
Wake County Public Schools Substitute Teacher Training
Timeline
Domestic Engineer
Personal Assistant
11.2014 - Current
Patient Care Technician
St. Vincent's Hospital
03.2014 - 11.2014
Lead Server
Hunt Club Subs N Grill
07.2010 - 01.2013
Customer Service Associate
Publix
06.2007 - 06.2010
High School Diploma -
Englewood High School
Wake County Public Schools Substitute Teacher Training
Similar Profiles
Faina ZalizkoFaina Zalizko
Customer Service Agent at Personal AssistantCustomer Service Agent at Personal Assistant
Genesis EstevezGenesis Estevez
Andrews Law Firm at Personal AssistantAndrews Law Firm at Personal Assistant
Nikita TeliatnykNikita Teliatnyk
Volunteer at Personal AssistantVolunteer at Personal Assistant