TIFFANI STIDAMS
Fort Wayne,IN
Summary
Results driven and highly organized operations professional with experience in logistics management, administrative processing, client coordination, and operational support. Desires to support public infrastructure and development services. Proven ability to streamline workflows, manage documentation accuracy, coordinate multiple priorities, and support team productivity in fast-paced environments. Recognized for strong problem-solving skills, attention to detail, and the ability to improve operational efficiency.
Overview
12
12
years of professional experience
Work History
Administrative/Assistant Project Manager
Servpro
Fort Wayne, IN
05.2026 - Current
- Coordinate project schedules, job assignments, meetings, and communications between customers, project managers, technicians, subcontractors, and insurance adjusters.
- Assist with project planning, budgeting, scheduling, and status reporting to support timely project completion.
- Support cross-functional teams in meeting project milestones, deadlines, and organizational objectives.
- Utilize Xactimate and ExactAnalysis to support estimating, project documentation, job tracking, and claims-related processes.
- Use Dash to monitor project progress, track operational metrics, manage workflows, and generate reports.
- Manage Accounts Receivable (AR) workflows, including invoicing, payment tracking, collections follow-up, and account reconciliation.
- Prepare reports, spreadsheets, presentations, and operational documentation for management review.
Cleaner
Total Klean
Fort Wayne, IN
05.2026 - Current
- Performed thorough cleaning of residential and commercial spaces, ensuring high standards of hygiene.
- Utilized various cleaning equipment and products to maintain optimal cleanliness levels.
- Developed efficient cleaning schedules that maximized productivity and minimized downtime.
- Trained new staff on proper cleaning techniques and safety protocols, enhancing team performance.
Substitute Teacher
Fort Wayne Diocese
Fort Wayne, IN
06.2024 - 05.2026
- Coordinated classroom operations to foster structured learning environments across various grade levels.
- Managed classroom operations and maintained structured learning environments across multiple grade levels.
- Maintained classroom discipline and fostered positive student engagement.
- Demonstrated strong adaptability by quickly learning classroom procedures and school policies.
- Collaborated with school administrators and faculty to facilitate seamless daily operations.
Document Processor
Barrett McNagny LLP
Fort Wayne, IN
04.2024 - 06.2024
- Processed and organized high volumes of legal documentation with strict attention to detail and accuracy.
- Ensured compliance with legal filing requirements and internal documentation procedures.
- Coordinated document workflows between attorneys, staff, and administrative departments.
- Maintained digital records and filing systems for efficient document retrieval and tracking.
- Assisted with administrative support tasks to maintain operational efficiency within the office.
Closing Specialist
Assurance Title Company
Kendallville, IN
12.2021 - 01.2024
- Coordinated real estate closing transactions from document preparation through final execution, ensuring all documentation and regulatory requirements were completed accurately and on schedule.
- Prepared 5–30 real estate closing packages weekly, ensuring organized documentation and readiness for efficient closing appointments.
- Reviewed loan disclosures, settlement statements, and supporting financial documents for accuracy, facilitating regulatory compliance and risk mitigation.
- Collaborated with loan officers, real estate agents, buyers, and sellers to confirm financial figures, resolve discrepancies, and finalize balanced closing documents.
- Maintained detailed transaction records and tracked multiple closings simultaneously in a fast-paced environment.
- Provided customer-focused support during closing appointments, clarifying documents and fostering a seamless transaction experience.
Shipping & Logistics Manager
Structural Composites of Indiana
Ligonier, IN
11.2014 - 12.2021
- Supervised team of 11 employees, including 4 drivers, 6 production employees, and 1 group leader, to enhance daily operations and ensure effective team coordination.
- Oversaw daily shipping and logistics operations, coordinating freight carriers, shipment schedules, and inventory movement.
- Oversaw shipping and logistics operations, coordinating freight carriers and shipment schedules to optimize inventory movement and maintain service reliability.
- Resolved shipping discrepancies, delivery issues, and logistics challenges to minimize operational disruptions and maintain customer satisfaction.
- Supervised a team of 11 employees, including 4 drivers, 6 production employees, and 1 group leader, ensuring efficient daily operations and team coordination.
- Resolved shipping discrepancies and delivery issues to reduce operational disruptions and ensure high levels of customer satisfaction.
Education
High School Diploma - undefined
Skills
- Operations Coordination
- Process Improvement & Workflow Optimization
- Team Support & Cross-Functional Collaboration
- Logistics & Supply Chain Management
- Compliance Tracking and Documentation Management
- Client Relations & Service Coordination
- Problem Solving & Critical Thinking
- Data Entry & Reporting Accuracy
- Scheduling & Resource Allocation
- Organizational Leadership
- Time Management & Multitasking
- Microsoft Office
- Professional Documentation & Records Retention
- Xactimate
- ExactAnalysis
- Dash
- Accounts Receivable (AR) Workflow Management
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Project Coordination
Timeline
Cleaner
Total Klean
05.2026 - Current
Administrative/Assistant Project Manager
Servpro
05.2026 - Current
Substitute Teacher
Fort Wayne Diocese
06.2024 - 05.2026
Document Processor
Barrett McNagny LLP
04.2024 - 06.2024
Closing Specialist
Assurance Title Company
12.2021 - 01.2024
Shipping & Logistics Manager
Structural Composites of Indiana
11.2014 - 12.2021