Tiffani Weems
Mabank ,Tx
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
6
6
years of professional experience
Work History
Janitorial Cleaner
Self Employed
02.2018 - Current
- Projected friendly and positive image in interaction with employees and guests and built trusting and supportive relationships with other team members.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Supervised supplies in inventory and submitted reorder requests.
Bar and Restaurant Manager
The Line
09.2020 - 05.2023
- Motivated staff to perform at peak efficiency and quality
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Office Assistant/Sales Representative
Mineola Floors
06.2021 - 03.2022
- Increased sales by offering advice on purchases and promoting additional products
- Greated customers and helped with products questions, selections and purchases
- Maintained high level of customer service through friendly and polite demeanor
- Answered incoming calls, greeted callers, provided information, and transferring calls to appropriate parties.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Negotiated contracts with clients and developed relationships with key personnel.
- Inspected Product or service with accuracy, reporting problems or defects quickly.
Restaurant Manager
Rooster Cafe
05.2019 - 08.2020
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
Education
No Degree -
Winnsboro High School
Winnsboro, TXSkills
- Staff Scheduling
- Performance Improvement
- Fire Safety Regulations
- Monitoring Food Preparation
- Money Handling
- Front of House Management
- Database Interface and Query Software
- Staffing and Sales Reporting
- Documenting Calls
- Guest Satisfaction
- Transportation Solutions
- Facility and Site Cleaning
Timeline
Office Assistant/Sales Representative
Mineola Floors
06.2021 - 03.2022
Bar and Restaurant Manager
The Line
09.2020 - 05.2023
Restaurant Manager
Rooster Cafe
05.2019 - 08.2020
Janitorial Cleaner
Self Employed
02.2018 - Current
No Degree -
Winnsboro High School
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