Tiffani WIlhelm
Lancaster,PA
Summary
Driven to provide the best service in whatever the task might be. I have been with the same company for 4 years. I started out as a cashier then moved up to customer service and now scanning coordinator. All include a drive to provide exceptional customer service. My goal in anything is to get the task done as efficiently as possible while also planning according to the circumstances I am provided with.
Overview
4
4
years of professional experience
Work History
Scanning Coordinator
Yoder's Country Market
07.2019 - Current
- Executed correct signage placement in each aisle and department and replaced missing signs before store opening.
- Confirmed accurate price changes and programmed them correctly in POS system.
- Gained and maintained knowledge of products sold within store and promptly responded to customer questions.
- Verified accuracy of prices charged to customers and confirmed attachment of correct attribute information.
- Monitored sales events for accuracy in scanning and signage, maintained current knowledge of weekly ad items and verified pricing integrity.
- Monitored front areas so that questions could be promptly addressed.
- Provided backup to customer service desk to step in to assist with various tasks.
- Open the store when needed.
- Completed the store opening balancing paperwork when needed.
- Provided assistance to customers in finding placement of various products throughout the store.
- Assisted in interviews.
Education
High School Diploma -
Pequea Valley High School
Kinzers, PA05.2021
Skills
- Customer Loyalty
- Performance Goals
- Customer Inquiries
- Cash Register Operations
- POS Transactions
- Phone and Email Communication
- Pricing
- Customer Service
Timeline
Scanning Coordinator
Yoder's Country Market
07.2019 - Current
High School Diploma -
Pequea Valley High School
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