Tiffanie Bettencourt
Visalia,CA
Summary
Flexible hard worker ready to learn and contribute to team success.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Friendly Cosmetologist with excellent time management and active listening skills. Offering innovative solutions to unique client needs and success at comprehensive body care . Skilled at selling products while personalizing client treatment.
Attentive cosmetologist with several years of experience. Dedicated to long-term relationships with clients and high-quality beautification. Successful at maintaining professional workspaces while remaining welcoming and thoughtful about each customer's needs.
Creative Cosmetologist known for productivity and efficiency in task completion. Specialize in hair styling, makeup application, and skin care techniques. Excel in time management, adaptability, and communication, ensuring high client satisfaction and repeat business.
Skilled Cosmetologist with specialized training in hair styling, makeup application and skincare treatments. Possess proven ability to build customer relationships while delivering high-quality services that meet individual client needs. Strengths include creative talent for design, keen eye for detail, and strong interpersonal skills. Previous work showcases consistent commitment to providing exceptional customer service resulting in increased customer satisfaction rates.
Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. Skilled at cutting hair and recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized.
Friendly professional dedicated to providing exceptional service to clients through delivery of beauty services. Energetic professional with excellent skill and technique.
Proficient Cosmetologist with many years of experience in providing a wide range of beauty services. Passionate about enhancing clients' appearance and boosting their confidence through personalized beauty treatments. Skilled in the latest techniques and trends, maintaining high standards of hygiene, and delivering exceptional customer service.
Creative professional in beauty and hair care, known for high productivity and efficient task completion. Possess specialized skills in precision cutting, innovative coloring techniques, and personalized styling. Excel in communication, adaptability, and customer service, ensuring each client feels heard and leaves satisfied.
Overview
18
18
years of professional experience
Work History
Cosmetologist
Jazz Productions
Visalia
07.2006 - Current
- Provided consultations to clients on beauty treatments, products and services.
- Created customized hair styles according to client's preferences and facial features.
- Performed haircuts, coloring, highlighting and styling techniques.
- Extensive experience in client services and professional development within the workplace. Every client is unique and my experience and professionalism is very important and every client/person is treated with respect, kindness and compassion.
- I listen to every single word when a client asks me for my opinion or advice and I am always willing to try new things and them feel as beautiful as possible, my clients never leave unhappy.
- I can with confidence that I am very good at making sure my customers and client are satisfied and comfortable and feel confident even when they’re having a hard time.
- I am very comfortable and find it a must that teamwork is essential.
- Cleanliness is something that is essential and known to me by second nature. I am also certified by the government in this department as well.
- I have been working and helping others feel and look their best for 18 years and I know that it is ESSENTIAL to keep up with trends and also know what a client is used to and how to not make them uncomfortable with something that they are not comfortable with.
- I have dealt with money running my small business for 18 years. I have never once been in a situation that required me to refund anyone on the job I do.
- Answering questions and phone calls and emails is also a requirement for me.
- My goal in life for the last 18 years is to make people feel good about themselves and contributing to that confidence that they may or may not of had in the beginning
- I have been standing behind a chair for almost 20 years and lifting weights and boxes as well. It all comes with the Job. Any job. I love the experience and excitement of working with people
- Maintained cleanliness of salon equipment and tools.
- Ensured proper sanitation practices were followed at all times.
- Applied makeup for special occasions such as weddings or proms.
- Educated clients on proper skin care techniques and products.
- Managed appointments through scheduling software program.
- Attended continuing education classes to stay up-to-date with trends in the industry.
- Advised clients on how to maintain their new hairstyles at home.
- Assisted customers in selecting appropriate retail products for their needs.
- Assisted senior stylists with complex color formulations.
- Maintained accurate records of customer services provided.
- Developed a loyal client base through excellent customer service.
- Collaborated with other professionals in the beauty industry.
- Trained new staff members on salon policies and procedures.
- Engaged with customers by providing friendly conversation during services.
- Promoted additional services or products available in the salon.
- Upsold various treatments or packages when appropriate.
- Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Washed, colored, cut and styled hair for high volume of clients daily.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
- Kept notes listing preferences and services provided to clients for quick reference.
- Evaluated client's hair and physical features to determine style and cut plans.
- Met with customers to discuss style preferences and special requirements before treatment.
- Designed cleaning schedules and organizational systems for treatment and sales areas.
- Delivered roots and gloss treatment, balayage highlights, and toning glaze treatment.
- Introduced customers to cutting-edge beauty trends and products where applicable.
- Assessed client features and preferences to advise personalized makeup and hair styling techniques.
- Maintained relationships with long-term clients while successfully handling daily walk-in appointments.
- Treated customers to shampooing and head massage to promote loyalty.
- Performed rejuvenation techniques on all types of skin and hair.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Responded to customer inquiries by phone, email, and in person.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Updated and maintained customer information records and beauty services provided.
- Operated cash registers to receive payments from patrons.
- Trained or supervised other hairstylists, hairdressers and assistants.
- Developed new styles and techniques.
- Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
- Bleached, dyed or tinted hair using applicator or brush.
- Analyzed patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
- Offered clients catalog showcasing hairstyle, cut and color options to meet individual preferences.
Education
Master of Arts - Cosmetology
Estes Institute of Cosmetology Arts And Science
Visalia, CA03-2006
High School Diploma -
Mt Whitney High School
Visalia, CA06-2004
Skills
- 1 **Technical skills** This includes proficiency in hair cutting, coloring, styling, makeup application, and nail care
- 2 **Creativity**: A good sense of style and creativity is essential to create new looks and keep up with trends
- 3 **Customer Service**: Being able to communicate effectively with clients, understand their needs, and provide a pleasant experience
- 4 **Business Skills**: Knowledge of managing appointments, handling payments, and possibly managing a salon
- 5 **Attention to Detail**: Precision in techniques to ensure high-quality results
- 6 **Stamina and Dexterity**: Physical stamina to stand for long periods and manual dexterity for intricate tasks
- 7 **Hygiene and Safety**: Understanding and implementing proper sanitation and safety procedures
- These skills help cosmetologists provide excellent services and maintain a successful career in the beauty industry
Timeline
Cosmetologist
Jazz Productions
07.2006 - Current
Master of Arts - Cosmetology
Estes Institute of Cosmetology Arts And Science
High School Diploma -
Mt Whitney High School