Dynamic professional with a proven track record in customer service and sales. Skilled in negotiation and detail-oriented business management, I excel in building lasting relationships and ensuring client satisfaction. Committed to delivering exceptional results while maintaining professionalism and adhering to industry standards.
Overview
27
27
years of professional experience
Work History
School Bus Driver
Houston ISD
04.1998 - 08.2001
Pick up and drop off students at authorized stops, ensuring their safety while boarding and exiting the bus.
Obey all traffic laws, federal, state, and local transportation regulations, and district policies.
Perform thorough daily pre-trip and post-trip inspections of the bus (e.g., brakes, lights, tires, fluid levels, emergency equipment) to ensure it is in safe operating condition.
Leasing Consultant
Higher Priority Staffing Agency
09.2001 - 12.2009
Greet prospective residents and determine their housing needs and preferences.
Conduct engaging property tours, showcasing available units, community amenities, and highlighting features and benefits.
Guide prospective tenants through the application process, ensuring all required documentation is submitted.
Prepare and explain lease agreements, addenda, and other necessary paperwork.
Ensure units are "market ready" for new residents.
Follow up with leads and maintain an organized lead tracking system (CRM).
Maintain accurate and organized leasing records, resident files, and databases.
Prepare reports on leasing activity, occupancy rates, and other relevant metrics.
Dog Breeder
Self Employed
11.2012 - 12.2022
Conduct thorough health screenings (e.g., hip/elbow dysplasia, heart, eyes, genetic diseases) on all breeding dogs to prevent hereditary issues.
Maintain detailed pedigree and health records for all dogs and litters.
Adhere to ethical breeding guidelines and regulations from relevant organizations (e.g., AKC).
Educate prospective owners on breed-specific needs, health, training, and care.
Prepare comprehensive puppy packets, including health records, pedigrees, and care instructions.
Manage marketing and advertising for available puppies.
Handling/creating contracts to the purchase of each dog.
Negotiating pricing and terms to contractual agreements.
Online Reseller
Self Employed
12.2020 - Current
Finding, sourcing, and marketing a business started from the thrifting and repurposing of items locally found.
Following scheduled listing routiines and organizing the warehouse inventory.
Photographing and editing images for each Save & nextitem listed online
Handling customer complaints/escalations
Reliably building rapport with customers to ensure long lasting relationships for the business.