Tiffanie Roberts
Nixa,MO
Summary
Dynamic Plumbing Install Coordinator at AS Heating & Cooling, adept at optimizing workflows and enhancing customer satisfaction through excellent service and teamwork. Proven ability to manage project compliance and secure necessary permits, ensuring timely completion of installations while maintaining high standards of quality and safety.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Plumbing Install Coordinator
AS Heating & Cooling, Plumbing & Electrical
Springfield, MO
12.2017 - Current
- Reviewed and corrected installers' timecards for accuracy and compliance.
- Monitored purchase order numbers and accurately entered invoices into corresponding records.
- Processed payments and applied purchase order numbers to invoices. Assisted in obtaining necessary permits for equipment fixes. Updated membership records to reflect current status.
- Secured necessary permits for project compliance.
- Assisted in securing financing for projects. Supported the addition of dealer fees to transactions.
- Organized and managed job scheduling on calendar to optimize workflow.
- Assisted in delivering software services to clients by collaborating with team members. Supported project management efforts to meet deadlines and client expectations. Contributed to troubleshooting and resolving software issues for improved user satisfaction.
- Oversaw HVAC installation processes, ensuring efficient and timely completion.
- Executed electrical installation tasks to ensure compliance with safety standards.
- Facilitated efficient dispatching operations to ensure timely delivery.
- Assisted customers with inquiries and issues to enhance satisfaction. Provided support in resolving product-related concerns. Facilitated communication between customers and service teams.
Cashier, Sorter, Hanger, Pricer
DAV Red Racks
Springfield, MO
03.2014 - 12.2017
- Evaluated and categorized donations, retaining high-quality items and discarding substandard ones.
- Executed cashier duties during sales events to ensure efficient transaction processing.
- Organized and arranged clothing on display racks.
- Evaluated and determined pricing strategies for clothing items.
- Organized and arranged clothing items on store shelves and racks for optimal presentation.
- Maintained store organization and cleanliness standards.
Stocker
Spokane Handi Mart
Spokane, MO
01.2015 - 11.2016
- Managed inventory of stock coolers by ensuring timely replenishment of beverages.
- Executed thorough cleaning of fryer to ensure optimal food safety standards.
- Executed sweeping and mopping tasks to ensure cleanliness and safety of work areas.
- Executed thorough cleaning and sanitization of bathrooms to ensure hygiene standards.
- Managed waste disposal processes to maintain cleanliness and hygiene standards.
- Executed dishwashing operations to maintain cleanliness and hygiene standards.
- Managed inventory by stocking shelves with food items efficiently.
- Sanitized and organized tables to ensure a clean dining environment.
Education
No Degree -
Manteca High School
Manteca, CASkills
Excellent Customer service skills
Punctuality
Hard working
Teamwork
Time management
Certification
Customer Service
Timeline
Plumbing Install Coordinator
AS Heating & Cooling, Plumbing & Electrical
12.2017 - Current
Stocker
Spokane Handi Mart
01.2015 - 11.2016
Cashier, Sorter, Hanger, Pricer
DAV Red Racks
03.2014 - 12.2017
No Degree -
Manteca High School