Tiffanie Voltaire
Fort Lauderdale
Summary
Safety-focused professional with experience in security and cabin cleaning. Expertise in incident response and personnel training, enhancing safety compliance and customer service through effective communication. Proven track record in meeting sales goals and building strong customer relationships, contributing to market share growth and customer retention.
Overview
5
5
years of professional experience
Work History
Agent
Allied Universal Security Services
Miami
03.2023 - Current
- Responded to alarms and incidents, ensuring adherence to established protocols to maintain safety.
- Conducted inspections of premises, identifying security risks to enhance overall safety measures.
- Trained new security personnel on procedures and emergency response plans, facilitating effective team integration.
- Maintained communication with team members to ensure effective security operations.
Cabin cleaners
Menzies aviation
04.2021 - Current
- Cleaned cabin interiors to maintain high safety and hygiene standards.
- Inspected aircraft for cleanliness and reported any maintenance issues.
- Collaborated with team members to ensure efficient cabin turnover.
- Utilized cleaning equipment and supplies effectively for rapid service.
ticketing/gate agents
Swissport usa
02.2021 - Current
- Trained new agents on company policies and procedures to ensure consistent service delivery.
- Conducted security checks to ensure compliance with regulations.
- Provided friendly customer service to enhance visitor experience.
- Facilitated communication between airline crew members and ground staff to promptly update on flight status changes.
Agent
Infinity Protection Services
08.2022 - 07.2024
- Cultivated customer relationships to enhance satisfaction with services provided.
- Trained new security personnel on procedures and emergency response plans.
- Monitored security systems and conducted patrols to maintain safety and compliance standards.
Education
BBA -
Miami Edison Senior High
Miami, FLSome College (No Degree) -
Miami Dade College
Miami, FLSome College (No Degree) -
Sheridan Technical College
Miami, FLSkills
- Incident response
- Security monitoring
- Risk assessment
- Emergency procedures
- Personnel training
- Problem solving
- Attention to detail
- Time management
- Schedule management
- Team collaboration
- Effective communication
- Customer service
- Conflict resolution
Languages
English
Native/ Bilingual
Timeline
Agent
Allied Universal Security Services
03.2023 - Current
Agent
Infinity Protection Services
08.2022 - 07.2024
Cabin cleaners
Menzies aviation
04.2021 - Current
ticketing/gate agents
Swissport usa
02.2021 - Current
BBA -
Miami Edison Senior High
Some College (No Degree) -
Miami Dade College
Some College (No Degree) -
Sheridan Technical College