Tyler Webb
Wendell,NC
Summary
Dynamic professional with a proven track record at North Carolina Farm Bureau Mutual Insurance Co, achieving over 40% growth in client portfolio. Skilled in client management and data analysis, I excel in identifying business opportunities and fostering strong customer relations. A dedicated leader, I thrive in collaborative environments, driving success through innovative solutions.
Overview
17
17
years of professional experience
Work History
Agent
North Carolina Farm Bureau Mutual Insurance Co
Knightdale, NC
10.2023 - Current
- Managed portfolio of clients, serviced policies and identified areas for new business opportunities
- Attended team meetings regularly to discuss updates on products, services and policy changes
- Prepared promotional materials for marketing campaigns
- Developed personalized plans to meet clients' specific needs and goals
- Analyzed performance data to identify areas for improvement and growth
- Created more than 40% growth of total book of business in first year
Safety and Security Support Services Manager
Huntsville Hospital
Huntsville, AL
08.2023 - 10.2023
- Provided senior level management and leadership for the support services division of the Safety and Security Department at Huntsville Hospital Health System
- Managed a 175-200 company vehicle fleet, warehouse storage space, confidential document storage, medical couriers and transporters and a fire prevention team
- Collaborated with other senior level managers, directors and administrative leadership to maintain consistency in all operations
NERC CIP Senior Security Operator
Alabama Power Company
Birmingham, AL
10.2022 - 08.2023
- Monitored and responded to a variety of video surveillance, access control, and intrusion alarms at NERC CIP PSPs
- Conducted preliminary PSP alarm investigations
- Assisted with ensuring the company's NERC CIP Physical Security Program was consistent and coordinated with physical security organizations across Southern Company
Police Officer - TFO - Police Corporal
Wake Forest Police Department
Wake Forest, NC
07.2013 - 10.2022
- Responded to and investigated calls for service to include assault, rape, homicide, theft, burglary, fraud, embezzlement, etc
- Prepared investigative reports to assist in the prosecution of criminal cases
- Served criminal warrants and subpoenas
- Worked on specialized criminal and drug interdiction team and investigated criminal enterprises and drug trafficking organizations
- Testified in Grand Jury, District, and Superior court settings
- 2017-2018 I was selected to work as a full-time task force officer and was sworn in with multiple federal law enforcement agencies.
- Promoted to rank of Corporal
- Managed a team of 10 officers on the Patrol Division, and then another team of 4 officers on the Criminal Interdiction Unit
- Provided leadership and oversight for the daily operations of the unit
- Collaborated with division commanders and administrative leadership to maintain consistency in all operations
Tactical Switching Operator
United States Marine Corps
Marine Corps Base Camp Lejeune, NC
03.2008 - 12.2011
- Assisted in the establishment and maintenance of field communications for 1st Battalion 6th Marines
- Utilized the TSM (Transition Switch Module), which consisted of the RSAM (Remote Subscriber Access Module) DEOS (Deployable End Office Suite) and DITS (Deployable Integrated Transport Suite), to provide a telecommunication network for deployed personnel
- Assisted in the maintenance of the network, monitored system alarms and performed resets as needed from a command post setting
- Deployed to Marjah, Afghanistan in 2009-2010 in support of Operation Enduring Freedom
- Provided overwatch to ground troops on patrol utilizing a platform named GBOSS, Ground-Based Operational Surveillance System
- Provided electro-optical and infrared surveillance coverage around operating bases, along major supply routes, and areas of known adversary activity
- Secret Security clearance held for this position
Education
High School Diploma -
Mortimer Jordan High School
Morris, AL05.2007
Professional certificate - Basic Law Enforcement Training
Johnston Community College
Smithfield, NCSkills
- Customer service
- Client management
- Sales expertise
- Customer relations
- Data analysis
- Incident response
- Team leadership
- Problem solving
- Risk assessment
Timeline
Agent
North Carolina Farm Bureau Mutual Insurance Co
10.2023 - Current
Safety and Security Support Services Manager
Huntsville Hospital
08.2023 - 10.2023
NERC CIP Senior Security Operator
Alabama Power Company
10.2022 - 08.2023
Police Officer - TFO - Police Corporal
Wake Forest Police Department
07.2013 - 10.2022
Tactical Switching Operator
United States Marine Corps
03.2008 - 12.2011
High School Diploma -
Mortimer Jordan High School
Professional certificate - Basic Law Enforcement Training
Johnston Community College
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