Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Adams

The Bronx,NY

Summary

Accomplished Senior Co Manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.

Overview

14
14
years of professional experience

Work History

Home Health Aide

Jean Burgess
Bronx, New York
02.2020 - Current
  • Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Completed entries in log books, journals and care plans to document accurately report patient progress.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Worked to improve and enhance patient lives through effective and compassionate care.

Co Manager

Avenue
Bronx, New York
05.2016 - 10.2019
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Cross-trained existing employees to maximize team agility and performance.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Hired, trained and mentored staff to maximize effectiveness.
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands.

Assistant Store Manager

Dressbarn
Bronx, NY
01.2014 - 04.2016
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Rotated merchandise and displays to feature new products and promotions.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Interviewed, hired and trained 14 staff associates and equipped to comply with company policies and procedures.

Supervisor

Carter's Babies And Kids
Bronx, New York
06.2010 - 02.2014
  • Delegated tasks to others on grooming team.
  • Maintained compliance with company policies, objectives and communication goals.
  • Monitored employee performance and provided coaching and constructive guidance to address areas of concern.
  • Worked with management team to implement proper division of responsibilities.
  • Prepared and managed work schedules, vacation and sick time accurately on a daily basis.

Nurse Assistant

Montefiore Medical Center
The Bronx, NY
09.2009 - 12.2010
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.

Education

High School Diploma -

Morris Academy For Collaborative Studies
Bronx, NY
06.2008

Skills

  • Business operations
  • Team management
  • Customer service
  • Organization
  • Team building
  • Project organization
  • Home Health Care

Timeline

Home Health Aide

Jean Burgess
02.2020 - Current

Co Manager

Avenue
05.2016 - 10.2019

Assistant Store Manager

Dressbarn
01.2014 - 04.2016

Supervisor

Carter's Babies And Kids
06.2010 - 02.2014

Nurse Assistant

Montefiore Medical Center
09.2009 - 12.2010

High School Diploma -

Morris Academy For Collaborative Studies

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