Tiffany Adams
Farmington,CT
Summary
Dynamic Automotive Product Trainer and Sales Enablement Specialist with over a decade of experience delivering high-impact product training, and customer engagement programs. Proven ability to facilitate engaging learning experiences across dealership environments, national events, and product launches. Skilled in coaching sales teams, diagnosing performance gaps, and translating complex product knowledge into actionable sales behaviors.
Overview
14
14
years of professional experience
Work History
Automotive Product Trainer
GP Strategies
02.2025 - Current
- Deliver high-impact, interactive training sessions across assigned dealerships, meeting established facilitation and performance standards.
- Conduct both small-group and large-scale training sessions at dealerships and regional events, improving product knowledge and sales effectiveness.
- Lead product launch training initiatives introducing new technologies, features, and capabilities.
- Provide pre- and post-training engagement, follow-up coaching, and reinforcement strategies to ensure knowledge retention.
- Partner with Sales Managers to debrief training outcomes, identify skill gaps, and recommend development strategies.
- Coach dealership staff by identifying real-time opportunities to reinforce key sales behaviors and product positioning.
- Develop and manage training schedules aligned with dealership priorities and regional goals.
- Maintain subject-matter expertise through continuous study of brand products, competitive landscape, and industry trends.
Automotive Product Specialist
Productions Plus
08.2012 - 02.2025
- Delivered engaging product demonstrations and presentations at national automotive events, increasing brand awareness and customer engagement.
- Educated dealership staff and consumers on electric vehicles, charging infrastructure, and advanced vehicle technologies.
- Developed audience-specific presentations based on demographics and knowledge levels.
- Led and managed teams of up to 10 brand ambassadors for national tours and large-scale activations.
- Identified and capture sales leads while providing actionable feedback to improve future product strategies.
- Mentored and coached new hires to improve presentation and training effectiveness both during and after onboarding.
- Featured speaker at industry events, including the Iowa EV Summit.
Lead Product Specialist
Promotional Brand Ambassadors
03.2021 - 08.2022
- Led a team of brand ambassadors across multi-event activations, optimizing engagement and sales opportunities.
- Coordinated logistics, scheduling, and execution of training and event activations.
- Produced product content and engagement materials for marketing campaigns and reporting.
- Demonstrated products and presented sales insights to retail buyers at national events.
- Collaborated with marketing and sales teams to align messaging with target audiences and product launches.
Owner / Operator
T Stones Jewelry
02.2013 - 10.2021
- Designed, produced, and sold 25+ original jewelry collections.
- Increased annual sales by 15–20% over four consecutive years.
- Managed all business operations including marketing, merchandising, sales, and vendor relationships.
- Developed wholesale programs for boutique retailers across Southern California.
- Strengthened customer satisfaction through high-quality service and consistent communication.
Education
Bachelor’s Degree -
SUNY Purchase
Skills
- Sales Training & Facilitation (Virtual, In-Person, On-the-Job)
- Adult Learning Principles
- Product launches
- Automotive Product Expertise (EV, Charging, Features & Tech)
- Coaching & Performance Development
- Dealer Engagement & Relationship Management
- Customer Experience Optimization
- Lead generation
- Effective communication in presentations
- Data Analysis, Reporting & Insights
- Event Planning & Execution
- Visual Merchandising
- Microsoft Office Suite (PowerPoint, Excel, Word)
Timeline
Automotive Product Trainer
GP Strategies
02.2025 - Current
Lead Product Specialist
Promotional Brand Ambassadors
03.2021 - 08.2022
Owner / Operator
T Stones Jewelry
02.2013 - 10.2021
Automotive Product Specialist
Productions Plus
08.2012 - 02.2025
Bachelor’s Degree -
SUNY Purchase