Tiffany Adkins
Cleves,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Garment Inspector/Loader/Assistant SSR
CINTAS, Professional Uniform and Facility Services
Milford , Ohio
12.2021 - Current
- Inspected garments to ensure they met quality standards and customer specifications.
- Ensured that all defects such as stains, tears or holes were identified and reported to supervisors.
- Assessed the quality of fabrics used in the production of garments.
- Reported any irregularities in garment construction to management personnel.
- Communicated effectively with colleagues regarding any issues encountered during inspections.
- Inspected loading dock area for any safety hazards or obstructions prior to unloading trucks.
- Assisted truck drivers with loading and unloading cargo when needed.
- Monitored inventory levels and reported discrepancies to supervisor immediately.
- Maneuvered trucks into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned.
- Loaded and unloaded cargo from delivery trucks.
- Maintained a valid driver's license at all times.
- Delivered uniforms & towels promptly according to established schedules.
Opthalmic Assistant
CVP
Kenwood , Ohio
09.2021 - 12.2021
- Assisted ophthalmologist with patient examinations, including taking and recording vital signs and medical history.
- Performed diagnostic tests such as visual acuity, tonometry, refraction, keratometry, pachymetry, A-scan ultrasonography, and fundus photography.
- Provided patient education on ocular health maintenance and the use of eyeglasses and contact lenses.
- Instructed patients on how to properly apply eye drops or other medications prescribed by the physician.
- Prepared exam rooms according to established protocols prior to each patient visit.
- Maintained accurate records of patient visits using electronic health record software systems.
- Performed basic laboratory duties such as measuring intraocular pressure readings using a Goldmann applanation tonometer.
- Ensured that all instruments were cleaned properly after each use in accordance with sterilization protocols.
Customer Service Representative
Spectrum
Blue Ash, OH
04.2021 - 09.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Answered inbound calls, chats and emails to facilitate customer service.
Certified Medical Assistant
Rivers Bend Urgent Care
Maineville, OH
05.2019 - 04.2021
- Assisted physicians with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
SPEC-PTOT Registration
The Christ Hospital Health Network
Milford , Ohio
09.2018 - 05.2019
- Reviewed patients' records for accuracy and completeness of information in the electronic health record system.
- Assisted with admissions, discharges, transfers and consultations for inpatients.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
- Registered patients for Physical Therapy appointments, and medical consultations using electronic health record system.
- Processed patient medical records requests in compliance with HIPAA guidelines.
- Accessed patient charts to collect, abstract and extrapolate patient data.
Certified Medical Assistant
Mercy Health
Cincinnati , OH
12.2014 - 09.2018
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
- Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Education
Diploma - Medical Assistant
Lincoln College of Technology - Dayton
Cincinnati , OH05-2011
High School Diploma -
Goshen High School
Goshen, OH05-2008
Skills
- Product Knowledge
- Communication Skills
- Time Management
- Microsoft Excel
- Fast Typer
- PPE Use
- Calm Under Pressure
- Analytical and Critical Thinking
- Data Entry
- Multitasking
- Problem-Solving
References
References available upon request.
Timeline
Garment Inspector/Loader/Assistant SSR
CINTAS, Professional Uniform and Facility Services
12.2021 - Current
Opthalmic Assistant
CVP
09.2021 - 12.2021
Customer Service Representative
Spectrum
04.2021 - 09.2021
Certified Medical Assistant
Rivers Bend Urgent Care
05.2019 - 04.2021
SPEC-PTOT Registration
The Christ Hospital Health Network
09.2018 - 05.2019
Certified Medical Assistant
Mercy Health
12.2014 - 09.2018
Diploma - Medical Assistant
Lincoln College of Technology - Dayton
High School Diploma -
Goshen High School
Similar Profiles
Rene GonzalezRene Gonzalez
Route Service Sales Representative at CINTAS, Professional Uniform and Facility ServicesRoute Service Sales Representative at CINTAS, Professional Uniform and Facility Services
Isaac ZavalaIsaac Zavala
Route Sales Driver at CINTAS, Professional Uniform and Facility ServicesRoute Sales Driver at CINTAS, Professional Uniform and Facility Services
Ismeal HutchersonIsmeal Hutcherson
Assistant Route Service Representative at CINTAS, Professional Uniform and Facility ServicesAssistant Route Service Representative at CINTAS, Professional Uniform and Facility Services
Craig AllemanCraig Alleman
Maintenance Supervisor at CINTAS, Professional Uniform and Facility ServicesMaintenance Supervisor at CINTAS, Professional Uniform and Facility Services
Jackson LarkJackson Lark
Associate Scientist at Catalent Pharma SolutionsAssociate Scientist at Catalent Pharma Solutions